Porto Alegre, 90240220,
Brazil
WebContinental Technographics
WebContinental Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WebContinental and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 WebContinental employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WebContinental has purchased the following applications: Dito CRM for CRM in 2023, tolvnow for Chatbots and Conversational AI in 2014, Oracle Endeca for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WebContinental is running and its propensity to invest more and deepen its relationship with Dito , OneSignal , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WebContinental revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WebContinental intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
WebContinental Tech Stack and Enterprise Applications
WebContinental CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dito | Legacy | Dito CRM | CRM | CRM | n/a | 2023 | 2023 |
In 2023, WebContinental deployed Dito CRM as its CRM platform integrated with the retailer's website. The implementation positioned Dito CRM to centralize customer profiles and capture on-site behavioral signals to support retail customer engagement across WebContinental's Brazil operations.
Dito CRM was configured to collect web event data and maintain persistent customer records, enabling segmentation, campaign orchestration, and customer journey management consistent with CRM functional workflows. Functional modules implemented include customer profiling, segmentation, campaign management, and on-site behavioral tracking, with the website serving as the primary data source for targeting and personalization.
Operational scope focused on marketing, e-commerce merchandising, and customer service teams, aligning those business functions to act on web-triggered events. Governance and workflow adjustments routed captured events into Dito CRM for campaign triggers and retention workflows, establishing steady-state processes for campaign execution and profile hygiene within the CRM environment.
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2014 | 2014 |
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WebContinental AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tolv | Legacy | tolvnow | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
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WebContinental Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Endeca | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
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WebContinental eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2016 | 2016 |
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eCommerce Fraud Protection | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2017 | 2017 |
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WebContinental IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at WebContinental
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by WebContinental Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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