AI Buyer Insights:

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

WebContinental Tech Stack and Enterprise Applications

WebContinental CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Dito Legacy Dito CRM CRM CRM n/a 2023 2023
In 2023, WebContinental deployed Dito CRM as its CRM platform integrated with the retailer's website. The implementation positioned Dito CRM to centralize customer profiles and capture on-site behavioral signals to support retail customer engagement across WebContinental's Brazil operations. Dito CRM was configured to collect web event data and maintain persistent customer records, enabling segmentation, campaign orchestration, and customer journey management consistent with CRM functional workflows. Functional modules implemented include customer profiling, segmentation, campaign management, and on-site behavioral tracking, with the website serving as the primary data source for targeting and personalization. Operational scope focused on marketing, e-commerce merchandising, and customer service teams, aligning those business functions to act on web-triggered events. Governance and workflow adjustments routed captured events into Dito CRM for campaign triggers and retention workflows, establishing steady-state processes for campaign execution and profile hygiene within the CRM environment.
Customer Engagement CRM 2019 2019
Customer Experience CRM 2021 2021
Customer Experience CRM 2016 2016
Data Management Platform CRM 2019 2019
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2020 2020
Partner Relationship Management CRM 2021 2021
Sales Automation, CRM CRM 2018 2018
Tag Management CRM 2014 2014
WebContinental AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tolv Legacy tolvnow Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
WebContinental Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Endeca Analytics and BI Analytics and BI n/a 2021 2021
WebContinental eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2016 2016
eCommerce Fraud Protection eCommerce 2022 2022
eCommerce eCommerce 2017 2017
WebContinental IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at WebContinental

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by WebContinental Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from WebContinental IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the WebContinental digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD WebContinental Technographics
WebContinental is a Retail organization based in Brazil, with around 400 employees and annual revenues of $50.0 million.
WebContinental operates a diverse technology stack with applications such as Dito CRM, tolvnow and Oracle Endeca, covering areas like CRM, Chatbots and Conversational AI and Analytics and BI.
WebContinental has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Dito, Tolv and Oracle.
WebContinental recently adopted applications including Dito CRM in 2023, Microsoft Clarity in 2022 and Equifax Konduto Complete in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of WebContinental’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates WebContinental’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete WebContinental technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.