Webster Surgical Specialty Hospital
333 North Texas Avenue, Suite 1000,
Webster, 77598, TX,
United States
Webster, 77598, TX,
United States
1 281-729-6270
Healthcare
Webster Surgical Specialty Hospital Technographics
Webster Surgical Specialty Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Webster Surgical Specialty Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Webster Surgical Specialty Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Webster Surgical Specialty Hospital has purchased the following applications: McKesson Paragon for Healthcare ERP in 2015, LogMeIn BoldChat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Webster Surgical Specialty Hospital is running and its propensity to invest more and deepen its relationship with McKesson , GoTo (formerly LogMeIn) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Webster Surgical Specialty Hospital revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Webster Surgical Specialty Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Webster Surgical Specialty Hospital Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| McKesson | Legacy | McKesson Paragon | Healthcare ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Webster Surgical Specialty Hospital implemented McKesson Paragon as its Healthcare ERP to centralize patient registration and clinical scheduling workflows. The McKesson Paragon deployment targeted registration desks and perioperative scheduling to establish a single system of record for radiology and surgery patient intake.
McKesson Paragon was configured to support patient registration and scheduling modules and to provide interoperable EHR access for clinical staff, enabling order coordination and documentation tied to scheduled procedures. The implementation emphasized admissions, patient intake, and scheduling capabilities consistent with Healthcare ERP functional workflows.
Operationally the hospital maintained a staffed phone routing system that answered screened and redirected an average of 300 telephone calls a day, and call center and front desk personnel used McKesson Paragon workflows to register radiology and surgery patients. Departments in scope included registration, radiology, and surgical services, with Paragon acting as the authoritative record for patient demographic and scheduling data.
Governance centered on standardizing registration processes and training front desk and call center staff to use McKesson Paragon for patient intake and scheduling. Documentation and workflow adjustments were oriented toward aligning phone intake procedures with the Healthcare ERP driven registration and scheduling processes.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Webster Surgical Specialty Hospital implemented LogMeIn BoldChat on its public website. The deployment uses LogMeIn BoldChat as a Chatbots and Conversational AI solution to provide web-based patient engagement, inbound inquiry handling, and pre-admission communication.
The implementation is delivered as an embedded site widget that provides live agent messaging, automated canned responses, proactive chat invitations, session transcripts, and basic visitor analytics, features commonly associated with chatbots and conversational platforms. LogMeIn BoldChat was configured to route conversations to hospital staff and preserve chat transcripts for follow up, aligning the application with patient access workflows. The configuration emphasizes web deployment and client-side embedding to capture real time visitor interactions.
Operational ownership appears aligned with patient access, scheduling, and front-desk functions, which use the embedded chat for appointment inquiries and initial patient intake communications. Governance focuses on chat transcript retention and routing rules to ensure timely response by clinical support staff and administrative teams. The implementation positions Webster Surgical Specialty Hospital LogMeIn BoldChat in the Chatbots and Conversational AI category to serve patient access and appointment scheduling functions on its website.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Webster Surgical Specialty Hospital implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment serves the organization's approximately 250 employees in the United States and is surfaced on the hospital website.
Google Workspace (Formerly Google G-Suite) was provisioned as a cloud native SaaS collaboration suite, providing core modules including hosted email and calendar, Drive based file storage, Docs, Sheets and Slides for collaborative authoring, and Meet for synchronous conferencing. Configuration signals indicate use of the Admin console for domain management, user account provisioning, and role based administrative controls.
Operationally the implementation supports administrative, clinical support, and patient communication workflows, with browser and mobile access for staff. Governance is structured around centralized user provisioning, domain level policy enforcement, and account lifecycle controls to manage access across the organization.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2016 | 2016 |
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Marketing Analytics | CRM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Webster Surgical Specialty Hospital
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Webster Surgical Specialty Hospital Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Webster Surgical Specialty Hospital IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Webster Surgical Specialty Hospital digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Webster Surgical Specialty Hospital Technographics
Webster Surgical Specialty Hospital is a Healthcare organization based in United States,
with around 250 employees and annual revenues of $25.0 million.
Webster Surgical Specialty Hospital operates a diverse technology stack with applications such as
McKesson Paragon, LogMeIn BoldChat and Google Workspace (Formerly Google G-Suite),
covering areas like Healthcare ERP, Chatbots and Conversational AI and Collaboration.
Webster Surgical Specialty Hospital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as McKesson, GoTo (formerly LogMeIn) and Google.
Webster Surgical Specialty Hospital recently adopted applications including
Crazy Egg in 2021, Google Cloud Platform (GCP) in 2021 and Solid Security Pro in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Webster Surgical Specialty Hospital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Webster Surgical Specialty Hospital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Webster Surgical Specialty Hospital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.