Welch, 74369, OK,
United States
Welch State Bank Technographics
Welch State Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Welch State Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Welch State Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Welch State Bank has purchased the following applications: Jack Henry Ensenta for Payment Processing in 2018, Fiserv Precision Bank Platform for Core Banking in 2016, Lucky Orange for Marketing Analytics in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Welch State Bank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Fiserv , Lucky Orange or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Welch State Bank revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Welch State Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Welch State Bank Tech Stack and Enterprise Applications
Welch State Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Ensenta | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Welch State Bank implemented Jack Henry Ensenta for Payment Processing on its public website to centralize customer-facing payment acceptance. Jack Henry Ensenta is used as the primary Payment Processing application for online payment capture and routing, supporting customer-initiated web payments and automated payment workflows through the bank’s site.
The deployment emphasizes standard payment processing capabilities, including online payment capture, tokenization for card and account data, settlement orchestration, exception handling, and reporting for operational reconciliation. Configuration work focused on web-facing payment flows and back-office payment operations, aligning Ensenta functional modules with the bank’s retail deposit and payments workflows.
Integration architecture centers on an embedded website payment layer connected via secure APIs to the bank’s internal payment operations and core transaction systems, enabling server-to-server communication for settlement and posting. Operational scope covers customer-facing channels and payments operations teams, with the solution instrumented at the web tier to ensure synchronous payment confirmation and asynchronous settlement processing.
Governance changes included centralizing payment intake through Jack Henry Ensenta and formalizing operational processes for reconciliation and exception resolution, positioning the payments operations team as the primary owner of payment lifecycle management. Jack Henry Ensenta remains the named Payment Processing application referenced on Welch State Bank’s website.
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Welch State Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Precision Bank Platform | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Welch State Bank implemented the Fiserv Precision Bank Platform as its Core Banking solution. The initiative targeted reductions in manual processes, a smaller technology vendor footprint, and an improved customer and employee experience while supporting continued growth.
The bank configured the Fiserv Precision Bank Platform by deploying the Precision core account processing platform built on a relational database, a foundational architectural choice cited for its flexibility and efficiency. Functional capabilities implemented include core account processing, enterprise content management via Director for a single archive for reports, checks and documents, and image capture using the Source Capture Solutions portfolio to intake items at the branch, merchant locations and through mobile devices.
Operational integrations are centered on Fiserv services, with enterprise content management, image capture, electronic fund transfer services and card services coordinated alongside the core account processing engine. The deployment scope covers branch operations, merchant capture workflows, mobile channels and back-office account operations, impacting customer service, payments processing, card operations and account lifecycle management.
Governance and rollout reflected a long-term commercial agreement with Fiserv and an internal emphasis on improving operating efficiency, according to bank leadership. Executives expect the efficiencies from the Fiserv Precision Bank Platform and complementary Fiserv solutions to support continued growth while stabilizing staffing levels, and the bank indicated plans to continue adding Fiserv capabilities over time.
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Welch State Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lucky Orange | Legacy | Lucky Orange | Marketing Analytics | CRM | n/a | 2019 | 2019 |
In 2019, Welch State Bank implemented Lucky Orange on its public website. Lucky Orange is a Marketing Analytics application used to capture visitor behavior and session activity on customer facing pages. The deployment follows a browser instrumentation model that sends session and event data to the Lucky Orange SaaS environment, with implementation scoped to the bank website and digital channels rather than back office systems. This configuration aligns the application with digital marketing and online customer experience functions at the bank.
Configurations emphasize core Marketing Analytics capabilities, including session recordings, heatmaps, conversion funnel tracking, and form analytics to identify usability issues and conversion friction. Operational ownership is centered in the digital marketing and customer experience teams, with access controls and data retention settings applied to manage privacy and analytical workflows. Lucky Orange dashboards and replay workflows are used by analysts and marketers to triage issues, prioritize content and form updates, and monitor visitor behavior trends within the bank's Marketing Analytics practice.
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Welch State Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Welch State Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Welch State Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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