Chiyoda-Ku, 101-0021,
Japan
Welcia Yakkyoku Technographics
Welcia Yakkyoku Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Welcia Yakkyoku and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8700 Welcia Yakkyoku employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Welcia Yakkyoku has purchased the following applications: Fujitsu CHORDSHIP for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2021, Google Tag Manager for Tag Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Welcia Yakkyoku is running and its propensity to invest more and deepen its relationship with Fujitsu , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Welcia Yakkyoku revenues, which have grown to $7.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Welcia Yakkyoku intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Welcia Yakkyoku Tech Stack and Enterprise Applications
Welcia Yakkyoku AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fujitsu | Legacy | Fujitsu CHORDSHIP | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Welcia Yakkyoku deployed Fujitsu CHORDSHIP on its customer-facing website. The deployment uses Fujitsu CHORDSHIP in the Chatbots and Conversational AI category to manage web-based customer interactions for the Japan retail pharmacy chain.
The implementation concentrates on conversational flow management, intent classification, and FAQ resolution delivered through a site-embedded chat interface. Fujitsu CHORDSHIP is configured to serve as the front-line digital touchpoint for product inquiries, store information, and routine customer questions, using knowledge-driven response templates and dialog orchestration typical of Chatbots and Conversational AI solutions.
Operational scope is focused on the public website and digital customer service channel, with governance centered on content management for conversational scripts and escalation workflows to human support when queries exceed automated handling. The architecture emphasizes a web widget integration pattern, centralized conversation management, and iterative content updates to align responses with retail pharmacy business functions.
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Welcia Yakkyoku Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Welcia Yakkyoku implemented Microsoft 365 for Collaboration. The Microsoft 365 deployment is described as the organizations primary cloud collaboration platform to support corporate productivity and cross-team communication across retail operations.
The implementation is organized as a centralized Microsoft 365 tenant configured to deliver core Collaboration capabilities, including Exchange Online style email and calendaring, SharePoint based intranet and document management, Microsoft Teams for real-time chat and meetings, OneDrive for file synchronization, and the Office productivity suite. Configuration work emphasized tenant-level administration, centralized governance controls for sharing and retention, and standard collaboration patterns such as shared document libraries and team workspaces to reduce content sprawl.
Operational coverage targets both corporate and store-facing teams, using Microsoft 365 to unify communications, document collaboration, and workplace productivity across sites. Public references on Welcia Yakkyokus website indicate Microsoft 365 components are in use, and governance is centered on centralized tenant administration and standardized collaboration policies to manage access and content lifecycle.
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Welcia Yakkyoku CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2019 | 2019 |
In 2019, Welcia Yakkyoku implemented Google Tag Manager. The company deployed Google Tag Manager as its Tag Management layer on the corporate website to centralize client-side tag orchestration and measurement wiring.
Implementation centered on a primary container and a site-wide dataLayer, with configured tag templates, triggers, and variables to manage analytics and marketing tags. The setup used workspaces and versioned container publishes to separate configuration changes from live traffic and support iterative tag deployments.
Operational coverage is focused on the public website and supports digital marketing and web analytics teams, aligning tag firing and event collection with page level and user interaction signals. Google Tag Manager therefore functions as the control plane for third party scripts and measurement endpoints across the web estate.
Governance was enforced through container version control, workspace separation, and controlled publish workflows to manage tag changes and approvals. This narrative confirms use of Google Tag Manager for Tag Management at Welcia Yakkyoku in 2019.
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Welcia Yakkyoku IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Welcia Yakkyoku
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Welcia Yakkyoku Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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