Wellfleet
1500 Main Street, Suite 1000,
Springfield, 01115-5369, MA,
United States
Springfield, 01115-5369, MA,
United States
1 413-733-4540
Insurance
Wellfleet Technographics
Wellfleet Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wellfleet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Wellfleet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wellfleet has purchased the following applications: Visa Authorize.Net for Payment Processing in 2021, Benefitfirst for Benefits Administration in 2023, EIS ClaimSmart for Insurance Claims Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wellfleet is running and its propensity to invest more and deepen its relationship with Visa , Benefitfirst , KnowBe4 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wellfleet revenues, which have grown to $86.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wellfleet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wellfleet Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefitfirst | Legacy | Benefitfirst | Benefits Administration | HCM | n/a | 2023 | 2023 |
In 2023, Wellfleet announced a partnership with Benefitfirst to make Wellfleet’s workplace benefit products available through the Benefitfirst administration platform for broker and employer clients across the U.S. The engagement centers on Benefitfirst as the chosen application for Benefits Administration and positions the vendor platform to handle core HR and benefits administration workflows for Wellfleet Workplace offerings.
The implementation emphasizes enrollment and eligibility functionality, with Benefitfirst’s eligibility and enrollment modules used to manage member eligibility rules and open enrollment flows. The initiative explicitly targets enrollment, billing, and carrier feeds as operational capabilities, aligning Benefitfirst configuration to support broker and employer enrollment portals and billing orchestration for plan administration.
Operational coverage spans Wellfleet’s HR and benefits administration function, broker channels, and employer clients across the United States, with governance focused on centralized configuration of eligibility logic and enrollment workflows within the Benefitfirst administration environment. Integrations are scoped to carrier feed connectivity and billing interfaces to support carrier reconciliation and employer billing processes, while ongoing administration is expected to be performed through the Benefitfirst platform.
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Learning and Development | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EIS Software | Legacy | EIS ClaimSmart | Insurance Claims Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Wellfleet implemented EIS ClaimSmart as a core element of a digital-first benefits platform called Lighthouse for workplace and voluntary benefits in the United States. The deployment embedded EIS ClaimSmart within EIS OneSuite and Lighthouse to surface claims automation and fraud detection capabilities across benefits claims processing.
The implementation scope covered claims intake, automated adjudication, and fraud analytics workflows, impacting claims operations, customer service, and benefits administration. EIS ClaimSmart was configured to support rules-based adjudication, workflow orchestration, and exception routing, aligning with standard Insurance Claims Management functional patterns.
Operational integration emphasized native operation inside the EIS OneSuite/Lighthouse architecture, enabling structured data interchange between claims automation and benefits administration workflows and providing routed outputs to service channels. The Lighthouse deployment restructured claim handling to centralize automated decisioning and to escalate exceptions to manual review, consistent with Insurance Claims Management process flows.
Governance and rollout were organized around staged operational cutover across United States workplace and voluntary benefits lines, with updated claims workflows and fraud review procedures instituted as part of the Lighthouse program. EIS case materials and Wellfleet reporting note dramatically faster claims turnaround averaging about 1 day and improved customer experience following the EIS ClaimSmart enabled Lighthouse implementation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2024 | 2024 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Video Editing | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Wellfleet
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Wellfleet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Wellfleet Technographics
Wellfleet is a Insurance organization based in United States,
with around 200 employees and annual revenues of $86.0 million.
Wellfleet operates a diverse technology stack with applications such as
Visa Authorize.Net, Benefitfirst and EIS ClaimSmart,
covering areas like Payment Processing, Benefits Administration and Insurance Claims Management.
Wellfleet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Benefitfirst and EIS Software.
Wellfleet recently adopted applications including
The Trade Desk in 2025, JavaScript in 2025 and EIS ClaimSmart in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wellfleet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wellfleet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wellfleet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.