Welocalize
15 W 37th St, 4th Floor,
New York, 10018, NY,
United States
New York, 10018, NY,
United States
1 212-581-8870
Professional Services
Welocalize Technographics
Welocalize Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Welocalize and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 Welocalize employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Welocalize has purchased the following applications: Lever by Employ for Applicant Tracking System in 2018, Drift AI Chatbot for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Welocalize is running and its propensity to invest more and deepen its relationship with Employ , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Welocalize revenues, which have grown to $240.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Welocalize intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Welocalize Tech Stack and Enterprise Applications
Welocalize HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Welocalize deployed Lever by Employ as its Applicant Tracking System. The implementation uses Lever ATS on the Welocalize website to capture external candidate applications and present live requisitions to applicants.
The deployment centers on careers site integration, candidate tracking, and requisition workflows, with Lever by Employ configured to publish job postings, collect applications, and route candidates through sourcing, screening, and interview stages. Core Applicant Tracking System capabilities such as custom application forms, role based access controls for recruiters and hiring managers, interview scheduling coordination, and centralized candidate records are used to operationalize hiring workflows within Welocalize talent acquisition. The configuration is focused on public facing application intake and internal recruiter collaboration.
Governance emphasizes recruiter and hiring manager workflows, approval gating for offers, and centralized candidate data to support compliance and auditability across hiring teams. Lever by Employ is embedded on the Welocalize careers pages to provide a seamless candidate experience and consistent tracking from job view through application submission. This implementation aligns the Applicant Tracking System with corporate hiring processes to create a single source of truth for candidate lifecycle management.
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Welocalize AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Welocalize implemented Drift AI Chatbot on its public website, adopting a Chatbots and Conversational AI solution for customer-facing engagement. The Drift AI Chatbot was provisioned to handle web-based conversational interactions, surface automated FAQs, and support on-site lead capture through structured conversational workflows. Welocalize deployed Drift AI Chatbot as a Chatbots and Conversational AI application to align customer engagement with professional services delivery.
Configuration emphasized conversational lead capture, intent detection, scripted dialogue flows, and session transcript capture to support marketing and sales qualification and follow up. Operational ownership rested with customer engagement, marketing, and sales functions, which configure conversational content and routing rules and manage escalation to human agents when required. The implementation centers on website-embedded conversational workflows, with Drift AI Chatbot providing automated response orchestration and handoff capability to human representatives.
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Welocalize Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Welocalize deployed Microsoft 365 as its Collaboration platform, and Microsoft 365 is surfaced on the company website to support external and internal engagement. The implementation established a cloud-first productivity layer for the professional services firm, aligning collaboration tooling with translation and content workflows.
The deployment leverages core Microsoft 365 capabilities typical for Collaboration platforms, including Exchange Online for email, SharePoint for document management and intranet, Microsoft Teams for real-time communication, OneDrive for file synchronization, and Office web and desktop apps for content creation. These modules support document versioning, shared workspaces, real-time coauthoring, and centralized content repositories that are consistent with collaboration and knowledge management needs in localization services.
Operationally the Microsoft 365 rollout targets translation project teams, project management and corporate support functions to centralize project artifacts and coordination. Governance is oriented around Microsoft 365 native controls, focusing on identity and access management, content classification, and collaboration policy enforcement to manage secure information exchange within the organization.
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Welocalize Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Welocalize CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2012 | 2012 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Listing Management | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Welocalize ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Welocalize PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Welocalize IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Welocalize CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Welocalize
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Customer Success | VP | Customer Service | |
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Chief Customer Officer | CXO | Customer Service | |
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Director Customer Success | Director | Customer Service | |
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Head of Customer Success | Director | Customer Service | |
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Head of Global Sales & Marketing | Director | Marketing | |
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Apps Being Evaluated by Welocalize Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Welocalize IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Welocalize digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Welocalize Technographics
Welocalize is a Professional Services organization based in United States,
with around 2100 employees and annual revenues of $240.0 million.
Welocalize operates a diverse technology stack with applications such as
Lever by Employ, Drift AI Chatbot and Microsoft 365,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Welocalize has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Employ, Drift and Microsoft.
Welocalize recently adopted applications including
Zoominfo Platform in 2022, Drift AI Chatbot in 2021 and Microsoft Clarity in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Welocalize’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Welocalize’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Welocalize technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.