West Bromwich Building Society
Head Office, 2 Providence Place,
West Bromwich, B70 8AF,
United Kingdom
West Bromwich, B70 8AF,
United Kingdom
44 34 5241-3784
Banking and Financial Services
West Bromwich Building Society Technographics
West Bromwich Building Society Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Bromwich Building Society and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 633 West Bromwich Building Society employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Bromwich Building Society has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Sitecore CMS for Web Content Management in 2013, Upland Adestra for Marketing Automation in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Bromwich Building Society is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Sitecore , Upland Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Bromwich Building Society revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Bromwich Building Society intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Bromwich Building Society Tech Stack and Enterprise Applications
West Bromwich Building Society Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 West Bromwich Building Society implemented Zoom for Audio Video and Web Conferencing, embedding Zoom meeting functionality directly on its public website. The website deployment provided browser-accessible audio and video sessions for external customers, minimizing the need for separate client installs and supporting web-initiated virtual meetings.
The implementation used Zoom meeting and webinar capabilities, screen sharing, in-browser joining, and scheduling features common to Audio Video and Web Conferencing platforms to support synchronous customer engagement and internal collaboration. Configuration centered on web-embedded meeting widgets, meeting lifecycle controls such as host controls and waiting rooms, and scheduling governance to standardize booking and session handling.
Operational coverage included website-facing customer engagement and internal customer service teams, aligning virtual appointment workflows with existing web contact paths. Governance emphasized meeting access controls and user provisioning policies to preserve security and user experience for web sessions.
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West Bromwich Building Society Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, West Bromwich Building Society implemented Sitecore CMS to manage its public website. The deployment uses Sitecore CMS as the centralized Web Content Management platform for the organization’s United Kingdom-facing digital channels.
Configuration and operational design reflect standard Web Content Management capabilities, including template-driven page models, rich content authoring, versioned publishing workflows and digital asset management to support marketing media. The Sitecore CMS instance is configured for role-based editorial workflows, content scheduling and locale-aware content delivery for customer-facing pages.
Operational ownership centers on marketing and digital channels, with the CMS serving as the primary authoring and publishing system for web content and product-facing information. Governance for the Sitecore CMS rollout aligns with common Web Content Management patterns, incorporating editorial approval chains and scheduled publishing to manage content lifecycle and compliance across the site.
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West Bromwich Building Society CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Upland Software | Legacy | Upland Adestra | Marketing Automation | CRM | n/a | 2016 | 2016 |
In 2016, West Bromwich Building Society deployed Upland Adestra. Upland Adestra is a Marketing Automation application implemented on the West Bromwich Building Society website to support marketing and customer communications.
The implementation centers on core marketing automation capabilities, including email campaign management, subscriber list and segmentation controls, template and content management, and web form capture for on-site acquisition. Campaign orchestration and scheduled delivery workflows were configured to manage member communications and promotional outreach through the Upland Adestra platform.
Technically, Upland Adestra is used as the marketing automation layer embedded in the public website through form handlers and tracking snippets to capture leads and subscribe events, with data flows directed into the Adestra application for campaign execution. Operational ownership resides with the marketing function, supporting member and retail communications across the Society's UK customer base.
Governance practices emphasize consent and subscriber lifecycle management, including opt-in handling and suppression lists to align campaign send rules with regulatory and communications policies. The deployment centralized campaign orchestration and standardized email processes inside Upland Adestra to provide a single operational hub for outbound marketing communications.
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West Bromwich Building Society TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
|
2016 | 2017 |
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West Bromwich Building Society PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Transactional Email | PaaS |
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2020 | 2020 |
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West Bromwich Building Society IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at West Bromwich Building Society
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Financial Risk Officer | CXO | Risk | |
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Financial Controller | Director | Finance | |
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Divisional Director Treasury & Capital Management | Director | Finance | |
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Head of Internal Audit | Director | Finance | |
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Group Finance & Operations Director | Director | Finance | |
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Finance Controller | Director | Finance | |
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Head of Financial Planning | Director | Finance | |
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Divisional Director - IT | Director | Finance | |
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Head of Human Resources | Director | HR | |
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Payroll & Adminstration Manager | Manager | Finance | |
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Apps Being Evaluated by West Bromwich Building Society Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from West Bromwich Building Society IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the West Bromwich Building Society digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD West Bromwich Building Society Technographics
West Bromwich Building Society is a Banking and Financial Services organization based in United Kingdom,
with around 633 employees and annual revenues of $120.0 million.
West Bromwich Building Society operates a diverse technology stack with applications such as
Zoom, Sitecore CMS and Upland Adestra,
covering areas like Audio Video and Web Conferencing, Web Content Management and Marketing Automation.
West Bromwich Building Society has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoom Video Communications, Sitecore and Upland Software.
West Bromwich Building Society recently adopted applications including
Zoom in 2020, Postmark in 2020 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of West Bromwich Building Society’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates West Bromwich Building Society’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete West Bromwich Building Society technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.