Lancashire, L39 2DF,
United Kingdom
West Lancashire Borough Council Technographics
West Lancashire Borough Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by West Lancashire Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 515 West Lancashire Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that West Lancashire Borough Council has purchased the following applications: Civica Financials for Government ERP in 2006, Crazy Egg for Marketing Analytics in 2012, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems West Lancashire Borough Council is running and its propensity to invest more and deepen its relationship with Civica , Aareon , Crazy Egg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing West Lancashire Borough Council revenues, which have grown to $102.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for West Lancashire Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
West Lancashire Borough Council Tech Stack and Enterprise Applications
West Lancashire Borough Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Financials | Government ERP | ERP Services and Operations | n/a | 2006 | 2007 |
In 2006 West Lancashire Borough Council implemented Civica Financials. Civica Financials serves as the council's Government ERP to manage corporate finance and revenue services across the authority.
The implementation centered on core financial management functionality, with Civica Financials configured for general ledger, accounts payable, accounts receivable, budgetary control, procurement, fixed asset accounting and cash management. The deployment also incorporated local government revenue management functionality, including council tax and non domestic rates billing and income reconciliation workflows consistent with council finance operations.
Operational coverage included the council's finance, revenues and procurement teams, with a centralized chart of accounts, role based access controls and approval workflows to enforce budgetary controls and auditability. Governance focused on standard financial reporting, audit trails and configured controls to meet local authority compliance and internal finance process requirements.
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Real Estate Property Management | ERP Services and Operations |
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2016 | 2016 |
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West Lancashire Borough Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2012 | 2012 |
In 2012 West Lancashire Borough Council implemented Crazy Egg on its public website. Crazy Egg, deployed as a Marketing Analytics application, is used to capture user behavior and visual interaction data across the council website. The deployment centered on client side instrumentation of site pages through the Crazy Egg tracking snippet and snapshots at the page level to generate heatmaps and click distribution reports. This implementation positioned Crazy Egg as the council's primary Marketing Analytics tool for digital services and communications teams.
Configuration focused on embedding Crazy Egg's JavaScript tracking code into content templates, enabling ongoing collection of click and scroll analytics and user session recordings. Operational ownership was held by the web and digital services teams, who used snapshots and recordings to inform navigation, page layout and content prioritization across the public website. Governance included snapshot scheduling, access controls for reporting, and role based review workflows for analytics findings. The implementation reflects a standard Marketing Analytics footprint focused on behavioral instrumentation and iterative website optimization workflows.
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Marketing Analytics | CRM |
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2019 | 2019 |
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West Lancashire Borough Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017 West Lancashire Borough Council implemented Microsoft Azure Cloud Services to provision Application Hosting and Computing Services for its public website and web-facing application workloads. The council uses Microsoft Azure Cloud Services to centralize hosting and runtime environments for its website, shifting web properties and municipal online services onto cloud compute and storage platforms.
Configuration and architecture emphasize platform compute, object and block storage, and platform services to deliver web content and application logic, with deployments organized into subscriptions and resource groups to separate environments. Operational governance uses role-based access control and Azure portal administration to manage deployments, updates and access for IT staff, aligning the Microsoft Azure Cloud Services deployment with typical Application Hosting and Computing Services practices for scalable web hosting and maintainability.
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at West Lancashire Borough Council
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by West Lancashire Borough Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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