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● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

Westcongress
Location
City Hall Plaza, 900 Elm St. Ste 1300,
Manchester, 3101, NH,
United States
Website
https://www.westcongress.com/
Phone
1 313-782-4156
Artw industry
Insurance
Employee
Revenue

Westcongress Technographics

Westcongress Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Westcongress and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Westcongress employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Westcongress has purchased the following applications: OneShield Market Solutions Claims for Insurance Claims Management in 2017, Microsoft 365 for Collaboration in 2016, WordPress for Web Content Management in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Westcongress is running and its propensity to invest more and deepen its relationship with OneShield , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Westcongress revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westcongress intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Westcongress Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OneShield Legacy OneShield Market Solutions Claims Insurance Claims Management ERP Services and Operations n/a 2017 2017
In 2017 Westcongress launched operations on OneShield Market Solutions and implemented the OneShield Market Solutions Claims module to satisfy Lloyd's of London claims management requirements in the United States. Westcongress implemented OneShield Market Solutions Claims as its Insurance Claims Management application to operationalize claims intake and adjudication workflows for a startup managing general agent model. The cloud SaaS deployment emphasized rapid speed to market, leveraging OneShield built in workflows and portal capabilities to provision claims processing quickly. Configuration focused on standard Insurance Claims Management capabilities, including claims intake, workflow driven adjudication, claims tracking, and portal based access for brokers and adjusters to support distributed operations. Operational scope centered on U S claims and policy operations, where OneShield Market Solutions Claims served as the primary claims processing engine for Westcongress. Governance emphasized process standardization through system workflows and portal mediated interactions, and the implementation prioritized rapid scaling of policy and claims operations using the vendor hosted SaaS architecture.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WordPress Web Content Management Content Management n/a 2025 2025
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2024 2024
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2024 2024
Marketing Automation CRM 2024 2024
Tag Management CRM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2022 2022
Domain Name System (DNS) IaaS 2016 2016
Domain Name System (DNS) IaaS 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2016 2016
Secure Sockets Layer (SSL) CyberSecurity 2022 2022
Web Application Firewalls (WAF) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Westcongress
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Westcongress Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Westcongress Technographics

Westcongress is a Insurance organization based in United States, with around 80 employees and annual revenues of $18.0 million.

Westcongress operates a diverse technology stack with applications such as OneShield Market Solutions Claims, Microsoft 365 and WordPress, covering areas like Insurance Claims Management, Collaboration and Web Content Management.

Westcongress has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OneShield, Microsoft and Automattic.

Westcongress recently adopted applications including WordPress in 2025, Hubspot CRM in 2024 and HubSpot Analytics in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Westcongress’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Westcongress’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Westcongress technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.