Miami, 33155, FL,
United States
Western Digitech Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Western Digitech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Western Digitech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Western Digitech has purchased the following applications: ConnectWise BrightGauge for Analytics and BI in 2017, Microsoft 365 for Collaboration in 2016, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Western Digitech is running and its propensity to invest more and deepen its relationship with Connectwise , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Western Digitech revenues, which have grown to $1.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western Digitech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Connectwise | Legacy | ConnectWise BrightGauge | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017, Western Digitech implemented ConnectWise BrightGauge as its Analytics and BI platform to centralize KPIs and deliver real time dashboards. The deployment prioritized replacing manual Excel reporting with live visualizations to support operations, service delivery, and sales across its United States operations.
ConnectWise BrightGauge dashboards were configured to surface operational KPIs, service ticket and response metrics, and sales performance indicators, providing manager level visibility into day to day performance. Data feeds were consolidated from spreadsheets and internal operational records into BrightGauge visualizations, and dashboards were provisioned for managers and frontline staff to drive routine monitoring and exception escalation.
Governance established manager access to role specific dashboards and a regular review cadence for operations and service delivery workflows, shifting reporting ownership from ad hoc spreadsheets to instrumented dashboards. The BrightGauge case study documents improved response times, faster decision making, and improved profitability as immediate outcomes from the deployment, with manager level visibility cited as a key operational benefit.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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