AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Western Health Advantage Tech Stack and Enterprise Applications

Western Health Advantage HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OnePoint Legacy OnePoint Payroll Payroll HCM n/a 2019 2019
In 2019, Western Health Advantage implemented OnePoint Payroll after switching from Paychex to OnePoint for Payroll and HRIS to streamline payroll and HR processes for its Northern California operations. The deployment centered on OnePoint Payroll, the Payroll application, as the primary system of record for pay processing and core HR data. The implementation encompassed OnePoint Payroll together with vendor HRIS capabilities, configured to support payroll calculation workflows, tax jurisdiction setup and compliance filing automation, employee master data management, and standard payroll reporting. Configuration work focused on establishing payroll run schedules, pay element mappings, and HRIS employee lifecycle workflows to align HR and payroll data models. Operational scope was limited to Northern California operations, with the architecture consolidating payroll and HRIS functions inside the OnePoint platform to serve HR and finance business functions. The rollout emphasized centralized employee data, unified pay processing, and operational handoffs between payroll and HR teams. Governance changes included tighter vendor engagement and ongoing vendor-supported operations and support processes. The vendor testimonial credits improved payroll and HRIS functionality and a stronger vendor relationship as the primary outcomes of the OnePoint Payroll implementation.
Western Health Advantage ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cognizant Legacy Cognizant TriZetto Facets Core Admin Processing System ERP Services and Operations n/a 2021 2021
In 2021, Western Health Advantage implemented Cognizant TriZetto Facets as its Core Admin Processing System. The deployment centralized core administration for member enrollment, claims adjudication, billing, eligibility verification and provider network management across the insurer's operational footprint. Cognizant TriZetto Facets was configured to support standard payer functional modules consistent with a Core Admin Processing System, including claims processing engines, enrollment/eligibility workflows, premium billing orchestration and provider directory management. The implementation included ETL-driven data feeds and batch processing orchestration to populate the enterprise data warehouse for reporting and analytics, with Informatica PowerCenter and SQL-based transformations referenced by internal staff. Integrations documented by internal teams include X12 EDI transaction handling for 837 and 834 flows, managed file transfer administration, PGP encryption for secured transports, and mapping tools such as Liaison ECS and Delta Map. Operational integrations extended to the BI and reporting stack, including IBM Cognos analytics and underlying Oracle and Microsoft SQL Server databases, and to support systems recorded in staff profiles such as Salesforce for CRM and RemedyForce for IT ticketing. Governance and operational controls followed established IT operations and Agile-Scrum practices, with SDLC discipline, testing and QA cycles, daily sprint coordination, monitoring of batch jobs and MFT processes, and documentation for HIPAA compliance. The implementation narrative reflects an insurer-scale deployment for Western Health Advantage that ties Cognizant TriZetto Facets to enterprise data, EDI pipelines and downstream reporting used by claims, enrollment, finance and IT operations.
Electronic Health Record ERP Services and Operations 2023 2023
Western Health Advantage Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, Western Health Advantage deployed Adobe Connect and embedded the Adobe Connect instance on its public website to provide live customer-facing sessions and internal virtual collaboration. The deployment is classified under the Audio Video and Web Conferencing category and was positioned to support webinar delivery, interactive meetings, and hosted content sessions for members and brokers. Adobe Connect was configured to expose core conferencing capabilities typical of the platform, including persistent meeting rooms, content and screen sharing, recording and playback, attendee registration, and host controls for session moderation. Configuration emphasis appears to be on web-based access and on-demand recordings, enabling repeatable webinar layouts and structured session templates for recurring member education and outreach. The implementation scope covered both external customer engagement on the corporate website and internal use for cross-departmental meetings, aligning with customer service, marketing, and learning functions. Governance was centered on centralized meeting administration and host permissioning to manage sessions, while the website embedding provided seamless access for external participants without requiring separate downloads or complex access flows.
Audio Video and Web Conferencing Collaboration 2018 2018
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2022 2022
Western Health Advantage Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2013 2013
Western Health Advantage eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Product Review Management eCommerce 2013 2013
Western Health Advantage CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2014 2014
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Western Health Advantage ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
Western Health Advantage SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incentive Compensation Management SPM 2017 2017
Western Health Advantage PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2011 2011
File Transfer Protocol PaaS 2023 2023
Western Health Advantage IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2020 2020
Western Health Advantage CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Western Health Advantage

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Western Health Advantage Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Western Health Advantage IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Western Health Advantage digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Western Health Advantage Technographics
Western Health Advantage is a Insurance organization based in United States, with around 226 employees and annual revenues of $70.0 million.
Western Health Advantage operates a diverse technology stack with applications such as OnePoint Payroll, Cognizant TriZetto Facets and Adobe Connect, covering areas like Payroll, Core Admin Processing System and Audio Video and Web Conferencing.
Western Health Advantage has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OnePoint, Cognizant and Adobe Systems.
Western Health Advantage recently adopted applications including 1up Population Connect in 2023, 1up Exchange in 2023 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Western Health Advantage’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Western Health Advantage’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Western Health Advantage technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.