Sacramento, 95833, CA,
United States
Western Health Advantage Technographics
Western Health Advantage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Western Health Advantage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 226 Western Health Advantage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Western Health Advantage has purchased the following applications: OnePoint Payroll for Payroll in 2019, Cognizant TriZetto Facets for Core Admin Processing System in 2021, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Western Health Advantage is running and its propensity to invest more and deepen its relationship with OnePoint , Cognizant , 1upHealth or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Western Health Advantage revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western Health Advantage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Western Health Advantage Tech Stack and Enterprise Applications
Western Health Advantage HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OnePoint | Legacy | OnePoint Payroll | Payroll | HCM | n/a | 2019 | 2019 |
In 2019, Western Health Advantage implemented OnePoint Payroll after switching from Paychex to OnePoint for Payroll and HRIS to streamline payroll and HR processes for its Northern California operations. The deployment centered on OnePoint Payroll, the Payroll application, as the primary system of record for pay processing and core HR data.
The implementation encompassed OnePoint Payroll together with vendor HRIS capabilities, configured to support payroll calculation workflows, tax jurisdiction setup and compliance filing automation, employee master data management, and standard payroll reporting. Configuration work focused on establishing payroll run schedules, pay element mappings, and HRIS employee lifecycle workflows to align HR and payroll data models.
Operational scope was limited to Northern California operations, with the architecture consolidating payroll and HRIS functions inside the OnePoint platform to serve HR and finance business functions. The rollout emphasized centralized employee data, unified pay processing, and operational handoffs between payroll and HR teams.
Governance changes included tighter vendor engagement and ongoing vendor-supported operations and support processes. The vendor testimonial credits improved payroll and HRIS functionality and a stronger vendor relationship as the primary outcomes of the OnePoint Payroll implementation.
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Western Health Advantage ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Western Health Advantage implemented Cognizant TriZetto Facets as its Core Admin Processing System. The deployment centralized core administration for member enrollment, claims adjudication, billing, eligibility verification and provider network management across the insurer's operational footprint.
Cognizant TriZetto Facets was configured to support standard payer functional modules consistent with a Core Admin Processing System, including claims processing engines, enrollment/eligibility workflows, premium billing orchestration and provider directory management. The implementation included ETL-driven data feeds and batch processing orchestration to populate the enterprise data warehouse for reporting and analytics, with Informatica PowerCenter and SQL-based transformations referenced by internal staff.
Integrations documented by internal teams include X12 EDI transaction handling for 837 and 834 flows, managed file transfer administration, PGP encryption for secured transports, and mapping tools such as Liaison ECS and Delta Map. Operational integrations extended to the BI and reporting stack, including IBM Cognos analytics and underlying Oracle and Microsoft SQL Server databases, and to support systems recorded in staff profiles such as Salesforce for CRM and RemedyForce for IT ticketing.
Governance and operational controls followed established IT operations and Agile-Scrum practices, with SDLC discipline, testing and QA cycles, daily sprint coordination, monitoring of batch jobs and MFT processes, and documentation for HIPAA compliance. The implementation narrative reflects an insurer-scale deployment for Western Health Advantage that ties Cognizant TriZetto Facets to enterprise data, EDI pipelines and downstream reporting used by claims, enrollment, finance and IT operations.
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Electronic Health Record | ERP Services and Operations |
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2023 | 2023 |
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Western Health Advantage Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Western Health Advantage deployed Adobe Connect and embedded the Adobe Connect instance on its public website to provide live customer-facing sessions and internal virtual collaboration. The deployment is classified under the Audio Video and Web Conferencing category and was positioned to support webinar delivery, interactive meetings, and hosted content sessions for members and brokers.
Adobe Connect was configured to expose core conferencing capabilities typical of the platform, including persistent meeting rooms, content and screen sharing, recording and playback, attendee registration, and host controls for session moderation. Configuration emphasis appears to be on web-based access and on-demand recordings, enabling repeatable webinar layouts and structured session templates for recurring member education and outreach.
The implementation scope covered both external customer engagement on the corporate website and internal use for cross-departmental meetings, aligning with customer service, marketing, and learning functions. Governance was centered on centralized meeting administration and host permissioning to manage sessions, while the website embedding provided seamless access for external participants without requiring separate downloads or complex access flows.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Western Health Advantage Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2013 | 2013 |
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Western Health Advantage eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Review Management | eCommerce |
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2013 | 2013 |
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Western Health Advantage CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Western Health Advantage ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Western Health Advantage SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2017 | 2017 |
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Western Health Advantage PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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File Transfer Protocol | PaaS |
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2023 | 2023 |
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Western Health Advantage IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Western Health Advantage CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Western Health Advantage
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Western Health Advantage Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||