Western Virginia Water Authority
601 S. Jefferson Street,
Roanoke, 24011, VA,
United States
Roanoke, 24011, VA,
United States
1 540-853-570
Utilities
Western Virginia Water Authority Technographics
Western Virginia Water Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Western Virginia Water Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 297 Western Virginia Water Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Western Virginia Water Authority has purchased the following applications: Itus Digital APM for Asset Performance Management in 2020, DocuSign eSignature for Digital Signing in 2021, Amazon EC2 for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Western Virginia Water Authority is running and its propensity to invest more and deepen its relationship with Itus Digital , DocuSign , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Western Virginia Water Authority revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Western Virginia Water Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Western Virginia Water Authority Tech Stack and Enterprise Applications
Western Virginia Water Authority ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Itus Digital | Legacy | Itus Digital APM | Asset Performance Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Western Virginia Water Authority deployed Itus Digital APM through Itus Digital's Rapid Start Program to revamp its Asset Performance Management plan, targeting assets with premature failures and elevated maintenance expense. The initiative focused on a defined use case, a pumping station within the Authority's service area, with the objective of quickly generating actionable insights into maintenance optimizations and operational conditions for critical industrial assets.
The deployment consisted of a remotely provisioned instance of the Itus Digital APM application, which was configured to ingest historical data and run analytics and historical simulations. The team analyzed operational characteristics including excursion frequency, duration, and severity, and used the Itus Digital APM analytics to identify trends, deviations, and conditions correlated to machine degradation.
Integrations were explicitly implemented to bring together disparate data sources, with historical data streams supplied from the Water Authority's SCADA, Maintenance Management, and Energy Management systems into the Itus solution. The integrated view consolidated maintenance records, operational telemetry, and energy usage for the pumping station, enabling cross correlated analysis across operational and maintenance datasets.
Program governance began with a facilitated evaluation of standard Asset Performance Management work processes, project definition, and timelines, and progressed through a structured Rapid Start engagement. The collaboration included six virtual workshop sessions, and the entire program was initiated and completed in less than seven hours of actual engagement, providing a rapid, low risk approach to validate APM processes and analytical methods.
The analysis uncovered specific periods where operating conditions, maintenance events, and energy usage correlated with maintenance incidents, and it validated periods of improved runtime aligned to changes in operating and maintenance plans. The Itus Digital APM solution remains available to the Water Authority for continued analysis and to evaluate additional use cases that leverage their operational and maintenance systems and data.
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Western Virginia Water Authority Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Western Virginia Water Authority deployed DocuSign eSignature as a Digital Signing solution embedded on its public website to capture electronic signatures for customer-facing transactions. The implementation places DocuSign eSignature at the front end of online form and agreement workflows to enable remote signer capture for service requests and customer account documents.
Configuration emphasized embedded signing experiences and template-driven workflows consistent with Digital Signing category practices, with standard capabilities such as signer authentication, audit trail recording, and mobile signing enabled to support web-based execution. DocuSign eSignature was configured to deliver reusable templates and role-based signing flows, positioning the application as the Digital Signing layer for customer engagement and authorization workflows.
Operational coverage is centered on the public website and the customer service function, with IT administering templates and access while business users manage form content and signer flows. Governance practices align with common signer authentication and audit requirements for utilities, with template control and signature audit logs expected to support compliance and operational continuity.
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Western Virginia Water Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021 Western Virginia Water Authority deployed Amazon EC2 to deliver Application Hosting and Computing Services for its public website. The implementation uses Amazon EC2 as the primary compute tier for hosting the site infrastructure and application stack accessible via westernvawater.org.
The environment is configured around EC2 instance provisioning, instance lifecycle management, and network level access controls consistent with cloud compute hosting. Operational capabilities include web server hosting, compute sizing and orchestration, and standard monitoring and logging at the compute layer to support site availability and troubleshooting.
Operational scope centers on external customer and constituent facing web delivery for the Utilities organization, consolidating public web presence onto cloud compute resources. Governance and operational processes emphasize cloud identity and access controls, instance patching and configuration management, and perimeter network controls to align with municipal IT operational practices.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Western Virginia Water Authority CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Western Virginia Water Authority
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Western Virginia Water Authority Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Western Virginia Water Authority IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Western Virginia Water Authority digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Western Virginia Water Authority Technographics
Western Virginia Water Authority is a Utilities organization based in United States,
with around 297 employees and annual revenues of $40.0 million.
Western Virginia Water Authority operates a diverse technology stack with applications such as
Itus Digital APM, DocuSign eSignature and Amazon EC2,
covering areas like Asset Performance Management, Digital Signing and Application Hosting and Computing Services.
Western Virginia Water Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Itus Digital, DocuSign and Amazon Web Services (AWS).
Western Virginia Water Authority recently adopted applications including
DocuSign eSignature in 2021, Amazon EC2 in 2021 and Itus Digital APM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Western Virginia Water Authority’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Western Virginia Water Authority’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Western Virginia Water Authority technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.