Westgate Resorts
3000 Paradise Rd,
Las Vegas, 89109, NV,
United States
Las Vegas, 89109, NV,
United States
1 702-732-5111
Leisure and Hospitality
Westgate Resorts Technographics
Westgate Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westgate Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Westgate Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westgate Resorts has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Sterling Background Check for BackGround Screening in 2015, SABRE Synxis Guest Connect for Reservation and Booking Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westgate Resorts is running and its propensity to invest more and deepen its relationship with Oracle , Sterling Talent Solutions , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westgate Resorts revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westgate Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westgate Resorts Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Westgate Resorts implemented Oracle Cloud ERP in an ERP Financial capacity to centralize accounting controls for capital expenditures, inventory, and cost of sales. The deployment emphasized financial management workflows and reporting, with a specific accountability structure for oversight of $100MM in capital expenditure cash flow reporting.
Configuration work focused on core ERP Financial capabilities, including general ledger configuration, fixed assets and capital project accounting, inventory costing, and month-end close orchestration. Oracle Cloud ERP was used to produce internal monthly financial statements and to standardize reporting schedules for management, aligning application configuration with established accounting and audit processes.
Operational coverage spanned accounting, project management, IT support, and operational managers, with project managers trained on accounting requirements to ensure compliance with internal controls. The IT support group acted as a key operational owner for Oracle Cloud ERP, managing quarterly Oracle Fusion upgrades to preserve system integrity and continuity.
Governance changes included documented policy and procedure development, formalized month-end close routines, training programs for finance staff, and creation of standardized cash flow and management reporting. Those governance and process measures supported audit readiness, interim and annual financial audits, and ongoing analytical support to operational leaders and business analysts.
Explicit outcomes noted by the program included improved staff training, more timely and accurate month-end reporting, and accurate cash flow reporting for capital expenditure oversight. Ongoing upgrade governance and reporting automation sustained the integrity of Oracle Cloud ERP and the ERP Financial controls implemented across finance and project functions.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2015 | 2015 |
In 2015, Westgate Resorts deployed Sterling Background Check as its BackGround Screening solution to support Talent Acquisition and onboarding operations across its resort portfolio in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Sterling Background Check was positioned to centralize candidate screening workflows within the Talent Acquisition organization and to standardize background and drug testing procedures used by recruiters and hiring leaders across properties.
The implementation used Sterling Background Check to execute core screening activities including ordering background checks, initiating E-Verify authorizations, scheduling drug testing, and reviewing pre-employment medical results. The deployment also supported I-9 verification workflows and routine name change processing, and integrated screening outputs into the onboarding document flow where DocuSign was used for new hire paperwork and SmartRecruiters functioned as the applicant tracking system. Personnel file capture was maintained through scanned records in Image Quest to document personnel actions for payroll and HR reference.
Governance and operational workflows were centered on the Talent Acquisition Onboarding Coordinator role, which managed end to end onboarding steps, assured work clearance prior to orientation deadlines, maintained inventory of forms, and performed periodic self-audits of I-9s. The configuration emphasized coordinated handoffs between recruiters, hiring leaders, and HR operations to ensure completeness of pre-employment checks and consistent documentation across properties, with scripted processes for escalation and special projects managed within the Talent Acquisition team.
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Westgate Resorts implemented SABRE Synxis Guest Connect for Reservation and Booking Management on its public website. SABRE Synxis Guest Connect serves as the guest facing booking engine embedded in Westgate Resorts web booking flow, handling real time availability and the consumer reservation entry point.
The SABRE Synxis Guest Connect deployment is configured to manage core reservation functions typical of Reservation and Booking Management systems, including rate and availability presentation, booking flow orchestration, confirmation messaging, and guest contact and profile capture. Implementation details on the website indicate the application is used to create and maintain bookings initiated by direct online channels, with standard reservation lifecycle controls implemented in the booking engine.
Operational ownership is aligned with e commerce and reservations functions, with the system operating as the primary online booking interface for Westgate Resorts. Governance appears focused on centralized booking controls and consistent consumer booking workflows through the SABRE Synxis Guest Connect implementation, supporting the companys direct online reservation channel.
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2023 |
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Reservation and Booking Management | ERP Services and Operations |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Westgate Resorts
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Westgate Resorts Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Westgate Resorts IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Westgate Resorts digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Westgate Resorts Technographics
Westgate Resorts is a Leisure and Hospitality organization based in United States,
with around 6500 employees and annual revenues of $2.00 billion.
Westgate Resorts operates a diverse technology stack with applications such as
Oracle Cloud ERP, Sterling Background Check and SABRE Synxis Guest Connect,
covering areas like ERP Financial, BackGround Screening and Reservation and Booking Management.
Westgate Resorts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sterling Talent Solutions and SABRE.
Westgate Resorts recently adopted applications including
Arrivia Booking in 2024, Ticketmaster in 2022 and Onit ContractWorks in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westgate Resorts’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Westgate Resorts’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Westgate Resorts technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.