AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westport Linen Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Criteria Legacy Criteria Assesments Talent Assessment HCM n/a 2019 2019
In 2019 Westport Linen deployed Criteria Assesments as a Talent Assessment solution to standardize hiring across its four plants that serve more than 300 healthcare facilities. The deployment placed Criteria Assesments at the center of candidate screening, establishing a consistent, data driven assessment stage for recruiting and hiring decisions across operations and HR functions. Westport Linen configured a broad mix of assessments within Criteria Assesments to evaluate candidates for administration, production supervision, general management, and plant level roles. Assessments were used prior to interviews to provide objective measures of personality, work ethic, and cognitive ability, enabling hiring managers to prioritize which candidates to interview and reduce reliance on subjective interviewer impressions. Operational coverage included recruiting workflows across all four plants, where production managers and general managers commonly conduct interviews. The Talent Assessment implementation expanded the candidate pool by surfacing transferable skills from outside manufacturing, and it reduced interview load by focusing managerial time on higher probability hires. Governance changes centered on embedding assessment results into selection criteria and hiring workflows, prompting Westport Linen to reexamine role profiles and candidate fit as part of continuous improvement. Outcomes reported by the company include better quality of hire, a tripling of employee retention within four years of using Criteria, measurable time savings in interviewing, a broader candidate pool, and increased internal awareness of organizational fit.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LinenMaster Legacy LinenMaster Professional Services Automation ERP Services and Operations n/a 2019 2019
In 2019, Westport Linen deployed LinenMaster, a Professional Services Automation application. Westport Linen uses LinenMaster daily to communicate, track linen returns, reconcile orders and plan production 12 to 48 hours out, with the vendor citing improved efficiency and support for a move toward paperless operations. The implementation emphasizes functional modules aligned to service operations, specifically route management, production planning, and accounts receivable and billing. LinenMaster is configured to support short‑range production scheduling and return-tracking workflows, enabling planners to sequence routes and size laundry batches within a one to two day planning horizon. Operational coverage includes operations, logistics, dispatch, customer service and finance, where LinenMaster coordinates field collection routes, production queues and AR/billing processes on a daily cadence. The LinenMaster application embeds communication and order reconciliation capabilities that link dispatch execution to billing and collections workflows. Governance and process standardization focused on return reconciliation and order-to-billing handoffs, with workflows instrumented inside LinenMaster to enforce consistent procedures across operational teams. Vendor case studies report efficiency gains and progress toward paperless operations as outcomes of the deployment.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2015 2015
In 2015, Westport Linen implemented GoDaddy Webmail on its website to provide hosted email for the company. The deployment used GoDaddy Webmail, classified under Collaboration, to deliver webmail access and mailbox hosting for its roughly 200 employees across retail and corporate functions in the United States. The implementation associated corporate email addresses with the westportlinen.com domain and exposed webmail access from the public site to support external and internal messaging. Configuration and operational management were performed through the GoDaddy account console, with standard mailbox provisioning, alias creation, and administrative controls set up for IT or store management. Typical Collaboration capabilities were applied, including web-based access, client connectivity via SMTP and IMAP, and domain DNS mail routing for inbound and outbound traffic. Governance focused on centralized account administration and user credential management to support customer service communication, order inquiries, and day to day employee collaboration.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015

IT Decision Makers and Key Stakeholders at Westport Linen

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Westport Linen Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Westport Linen IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Westport Linen digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Westport Linen Technographics
Westport Linen is a Retail organization based in United States, with around 200 employees and annual revenues of $20.0 million.
Westport Linen operates a diverse technology stack with applications such as Criteria Assesments, LinenMaster and GoDaddy Webmail, covering areas like Talent Assessment, Professional Services Automation and Collaboration.
Westport Linen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Criteria, LinenMaster and GoDaddy.
Westport Linen recently adopted applications including Criteria Assesments in 2019, LinenMaster in 2019 and GoDaddy Webmail in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westport Linen’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Westport Linen’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Westport Linen technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.