Baton Rouge, 70806, LA,
United States
Westport Linen Technographics
Westport Linen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westport Linen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Westport Linen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westport Linen has purchased the following applications: Criteria Assesments for Talent Assessment in 2019, LinenMaster for Professional Services Automation in 2019, GoDaddy Webmail for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westport Linen is running and its propensity to invest more and deepen its relationship with Criteria , LinenMaster , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westport Linen revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westport Linen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westport Linen Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Criteria | Legacy | Criteria Assesments | Talent Assessment | HCM | n/a | 2019 | 2019 |
In 2019 Westport Linen deployed Criteria Assesments as a Talent Assessment solution to standardize hiring across its four plants that serve more than 300 healthcare facilities. The deployment placed Criteria Assesments at the center of candidate screening, establishing a consistent, data driven assessment stage for recruiting and hiring decisions across operations and HR functions.
Westport Linen configured a broad mix of assessments within Criteria Assesments to evaluate candidates for administration, production supervision, general management, and plant level roles. Assessments were used prior to interviews to provide objective measures of personality, work ethic, and cognitive ability, enabling hiring managers to prioritize which candidates to interview and reduce reliance on subjective interviewer impressions.
Operational coverage included recruiting workflows across all four plants, where production managers and general managers commonly conduct interviews. The Talent Assessment implementation expanded the candidate pool by surfacing transferable skills from outside manufacturing, and it reduced interview load by focusing managerial time on higher probability hires.
Governance changes centered on embedding assessment results into selection criteria and hiring workflows, prompting Westport Linen to reexamine role profiles and candidate fit as part of continuous improvement. Outcomes reported by the company include better quality of hire, a tripling of employee retention within four years of using Criteria, measurable time savings in interviewing, a broader candidate pool, and increased internal awareness of organizational fit.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LinenMaster | Legacy | LinenMaster | Professional Services Automation | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Westport Linen deployed LinenMaster, a Professional Services Automation application. Westport Linen uses LinenMaster daily to communicate, track linen returns, reconcile orders and plan production 12 to 48 hours out, with the vendor citing improved efficiency and support for a move toward paperless operations.
The implementation emphasizes functional modules aligned to service operations, specifically route management, production planning, and accounts receivable and billing. LinenMaster is configured to support short‑range production scheduling and return-tracking workflows, enabling planners to sequence routes and size laundry batches within a one to two day planning horizon.
Operational coverage includes operations, logistics, dispatch, customer service and finance, where LinenMaster coordinates field collection routes, production queues and AR/billing processes on a daily cadence. The LinenMaster application embeds communication and order reconciliation capabilities that link dispatch execution to billing and collections workflows.
Governance and process standardization focused on return reconciliation and order-to-billing handoffs, with workflows instrumented inside LinenMaster to enforce consistent procedures across operational teams. Vendor case studies report efficiency gains and progress toward paperless operations as outcomes of the deployment.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Westport Linen implemented GoDaddy Webmail on its website to provide hosted email for the company. The deployment used GoDaddy Webmail, classified under Collaboration, to deliver webmail access and mailbox hosting for its roughly 200 employees across retail and corporate functions in the United States. The implementation associated corporate email addresses with the westportlinen.com domain and exposed webmail access from the public site to support external and internal messaging.
Configuration and operational management were performed through the GoDaddy account console, with standard mailbox provisioning, alias creation, and administrative controls set up for IT or store management. Typical Collaboration capabilities were applied, including web-based access, client connectivity via SMTP and IMAP, and domain DNS mail routing for inbound and outbound traffic. Governance focused on centralized account administration and user credential management to support customer service communication, order inquiries, and day to day employee collaboration.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Westport Linen
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Westport Linen Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||