Kowloon, n/a,
Hong Kong
Wharf Hotels Technographics
Wharf Hotels Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wharf Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Wharf Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wharf Hotels has purchased the following applications: Shiji Cambridge PMS for Hotel Property Management in 2024, Microsoft 365 for Collaboration in 2017, Campaign Monitor Email Marketing for Marketing Automation in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wharf Hotels is running and its propensity to invest more and deepen its relationship with Shiji Group , Microsoft , Campaign Monitor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wharf Hotels revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wharf Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wharf Hotels Tech Stack and Enterprise Applications
Wharf Hotels ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shiji Group | Legacy | Shiji Cambridge PMS | Hotel Property Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Wharf Hotels implemented Shiji Cambridge PMS as its Hotel Property Management solution across the Marco Polo and Niccolo portfolios in Hong Kong. The deployment uses the cloud-hosted Shiji Cambridge PMS to standardize front-office, reservations and financial processes across the group’s properties.
The implementation configures core property management capabilities aligned to Hotel Property Management workflows, including front-desk operations, reservations management, rate and inventory controls, and financial posting and cashiering functions. Vendor commentary links the work to localized HAT tax configuration performed in late 2024, and the technical configuration was paired with localized training for operational teams.
Operational scope covers Marco Polo and Niccolo properties in Hong Kong, with governance focused on standardized front-office procedures and consolidated reservations processes across sites. The cloud deployment and training-led rollout emphasize centralized configuration and localized tax compliance to drive consistent operational practices across the portfolios.
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Wharf Hotels Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Wharf Hotels CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Campaign Monitor | Legacy | Campaign Monitor Email Marketing | Marketing Automation | CRM | n/a | 2025 | 2025 |
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Tag Management | CRM |
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2023 | 2023 |
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Wharf Hotels TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2025 | 2025 |
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Wharf Hotels PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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Wharf Hotels IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Wharf Hotels CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Wharf Hotels
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Wharf Hotels Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||