Malmesbury, SN16 0RB,
United Kingdom
Whatley Manor Hotel and Spa Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Whatley Manor Hotel and Spa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 102 Whatley Manor Hotel and Spa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Whatley Manor Hotel and Spa has purchased the following applications: HART PMS for Hotel Property Management in 2020, Microsoft 365 for Collaboration in 2020, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Whatley Manor Hotel and Spa is running and its propensity to invest more and deepen its relationship with HART PMS , SABRE , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Whatley Manor Hotel and Spa revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Whatley Manor Hotel and Spa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HART PMS | Legacy | HART PMS | Hotel Property Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Whatley Manor Hotel and Spa deployed HART PMS to consolidate spa booking and front desk workflows under the Hotel Property Management category. The implementation targeted spa reception and hotel check in and check out operations, membership administration and treatment scheduling across the property operating with roughly 102 staff. HART PMS was positioned as the primary Hotel Property Management application for guest reservations, billing and membership controls.
HART PMS was configured to manage reservation and treatment bookings, deposits and payment handling, guest history updates, membership accounts and monthly reporting. The system supported scheduling of therapists and day to day treatment allocations, and was used to capture enquiries, treatment reservations, deposits and payments at point of sale. Direct debit processing and follow up on outstanding membership payments were operationalized through the PMS and associated POS interfaces.
Operational ownership rested with the Assistant Spa Manager who ensured full utilization of the HART PMS and POS systems, trained receptionists and spa hosts, and maintained membership information, accounts and monthly reports. Governance practices included maintaining accurate rotas, timesheets and holiday controls, briefing reception on promotional offers, and enforcing confidentiality for medical questionnaires and contraindication checks. The rollout focused on embedding booking discipline, staff training and system-driven scheduling and billing workflows across spa reception and membership sales.
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Reservation and Booking Management | ERP Services and Operations |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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