Whispering Smith
61 Great Ducie Street,
Manchester, M3 1RR,
United Kingdom
Manchester, M3 1RR,
United Kingdom
44 16 1831-3700
Distribution
Whispering Smith Technographics
Whispering Smith Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Whispering Smith and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 137 Whispering Smith employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Whispering Smith has purchased the following applications: Pegasus Opera for ERP Financial in 2010, Pegasus Opera Payroll for Payroll in 2015, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Whispering Smith is running and its propensity to invest more and deepen its relationship with Pegasus , Elavon , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Whispering Smith revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Whispering Smith intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Whispering Smith Tech Stack and Enterprise Applications
Whispering Smith ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasus | Legacy | Pegasus Opera | ERP Financial | ERP | n/a | 2010 | 2011 |
In 2010, Whispering Smith implemented Pegasus Opera, an ERP Financial application. The 2010 deployment centralized core accounting and cash management for the UK distributor, and explicitly targeted multi-currency payments, daily bank statement posting, commission calculation and weekly and monthly financial reporting to directors.
Deployment configured Pegasus Opera modules including general ledger, accounts payable, accounts receivable, petty cash handling and cashbook reconciliation, together with commission and incentive processing used by sales operations. Daily operational procedures documented posting bank statement receipts and payments into the Opera 3 system, processing and authorising payments in various currencies, and raising and managing customer invoices. Reporting and internal accounts analysis capabilities were used to produce the regular weekly and monthly summaries provided to directors.
Operational coverage spanned the finance team, sales commission administration and customer-facing invoice handling, with workflows addressing queries from international agents and retailers. Integrations and data flows emphasized daily bank statement posting into Opera 3 and multi-currency payment handling within the Pegasus Opera environment, while customer query workflows fed accounts receivable activity. The implementation supported centralized ledger balancing and cash book reconciliation across the company.
Governance changes focused on standardising daily, weekly and monthly close activities, defining payment authorisation controls and embedding commission calculation into the ERP ledger. Role responsibilities and reporting cadence were restructured to reinforce accuracy and timely reporting, outcomes described internally as making processes much easier and more team friendly. No implementation partner or cost details were provided.
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Payment Processing | ERP |
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2020 | 2020 |
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Whispering Smith HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasus | Legacy | Pegasus Opera Payroll | Payroll | HCM | n/a | 2015 | 2016 |
In 2015 Whispering Smith implemented Pegasus Opera Payroll to support Payroll processing for its UK distribution operations. Pegasus Opera Payroll was configured to deliver core payroll processing, running weekly payruns for approximately 50 employees and generating payslips and payroll journals for downstream accounting use.
The deployment operated within the finance and payroll function, with payroll outputs consumed by invoice creation, weekly and monthly bank reconciliations, postings to the sales and imports ledger, monthly sales account analysis and daily cash book entry as recorded by the company Financial Administrator between 2016 and 2018. Configuration emphasis included payrun scheduling, statutory tax and contributions calculation, and payroll journal export for nominal ledger reconciliation, reflecting standard functional modules and workflows expected in the Payroll category.
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Whispering Smith Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Whispering Smith implemented Slack Connect as its Collaboration platform. The deployment surfaced Slack on the company website and extended channel-based messaging across the 137-employee distribution organization to centralize internal communications and enable structured external partner conversations using Slack Connect.
The implementation focused on standard Collaboration capabilities, including channel messaging, threaded conversations, file sharing, and real-time notifications, with Slack Connect channels provisioned for external stakeholders. Configuration emphasized administrative controls and channel governance to manage access and naming conventions, and the website embedding routes customer or partner interactions into dedicated Slack channels to support customer-facing workflows and operational coordination.
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Whispering Smith eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Whispering Smith CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Whispering Smith IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Whispering Smith
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Financial Director | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Computer Programmer | CXO | IT | |
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Owner and Director | Director | Finance | |
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Apps Being Evaluated by Whispering Smith Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Whispering Smith IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Whispering Smith digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Whispering Smith Technographics
Whispering Smith is a Distribution organization based in United Kingdom,
with around 137 employees and annual revenues of $70.0 million.
Whispering Smith operates a diverse technology stack with applications such as
Pegasus Opera, Pegasus Opera Payroll and Slack Connect,
covering areas like ERP Financial, Payroll and Collaboration.
Whispering Smith has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pegasus and Salesforce.
Whispering Smith recently adopted applications including
Slack Connect in 2022, Microsoft Clarity in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Whispering Smith’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Whispering Smith’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Whispering Smith technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.