White House Black Market
891 Daniels Pkwy Suite 124,
Fort Myers, 33912, FL,
United States
Fort Myers, 33912, FL,
United States
1 239-437-3704
Retail
White House Black Market Technographics
White House Black Market Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by White House Black Market and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 White House Black Market employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that White House Black Market has purchased the following applications: Amazon Pay for Payment Processing in 2021, Oracle Endeca for Analytics and BI in 2018, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems White House Black Market is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing White House Black Market revenues, which have grown to $620.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for White House Black Market intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
White House Black Market Tech Stack and Enterprise Applications
White House Black Market ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, White House Black Market implemented Amazon Pay on its website. Amazon Pay is identified as Payment Processing and was embedded as a consumer payment option on the retailer's e commerce checkout, with Amazon Web Services, AWS recorded as the vendor.
The deployment integrated the Amazon Pay web checkout widget in the storefront and invoked Amazon Pay server side APIs for payment authorization, tokenization, and transaction capture. Integration points included the site shopping cart, order capture and settlement feeds, and payment reconciliation workflows used by finance and payments operations. Governance and process adjustments focused on configuring checkout consent and authentication flows, mapping Amazon Pay settlement reports into existing reconciliation pipelines, and enabling API driven refund and chargeback handling within customer service procedures.
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White House Black Market Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Endeca | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, White House Black Market implemented Oracle Endeca on its public website to support Analytics and BI for online product discovery and commerce analytics. The deployment embedded Oracle Endeca's guided search and faceted navigation capabilities into the site front end, indexing the product catalog and customer interaction signals to enable dynamic navigation and relevance tuning. Functional capabilities include search-driven product discovery, faceted navigation, result relevance tuning, and business user merchandising controls consistent with an Analytics and BI implementation for e-commerce.
Operational scope is focused on the online retail channel, impacting e-commerce merchandising, category management, site search operations, and content workflows. Merchandising and digital experience teams operate Oracle Endeca business tools to manage rule-based promotions, navigation logic, and on-site merchandising, while the architecture centralizes search and navigation services within the web stack. Governance emphasis centers on merchandising workflow alignment and content release processes to keep navigation rules and product index data coordinated with the site catalog.
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White House Black Market Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 White House Black Market deployed Microsoft 365 as its primary Collaboration platform. The implementation was positioned to support corporate productivity and team collaboration across the retailer, aligning Microsoft 365 with business functions including merchandising, e-commerce, store operations, marketing, and finance for an organization of roughly 3000 employees in the United States.
Microsoft 365 was configured to deliver core Collaboration capabilities, including cloud email and calendaring, document libraries and intranet content, team chat and meeting functionality, personal file sync, and the Office desktop and web productivity apps. The implementation emphasized document management, internal communication workflows, and content collaboration consistent with Collaboration category functional patterns.
Operationally the deployment used tenant based administration and corporate identity controls to centralize access and provisioning. Microsoft 365 was applied to coordinate cross functional workflows for merchandising and e-commerce team collaboration, while supporting corporate communications and store support processes.
Governance focused on centralized IT tenant management with role based access, information protection settings and policy driven controls to standardize collaboration practices. Microsoft 365 integration into White House Black Market established a unified Collaboration platform that centralized productivity tooling and content management across business functions.
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White House Black Market eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2009 | 2009 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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White House Black Market CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Engagement, Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2022 | 2022 |
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White House Black Market ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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White House Black Market IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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White House Black Market CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at White House Black Market
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of Digital Commerce | Director | IT | |
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Head of Merchandise & Store Planning, Sr Director WHBM | Director | Finance | |
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Sales Manager | Manager | Sales | |
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Apps Being Evaluated by White House Black Market Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from White House Black Market IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the White House Black Market digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD White House Black Market Technographics
White House Black Market is a Retail organization based in United States,
with around 3000 employees and annual revenues of $620.0 million.
White House Black Market operates a diverse technology stack with applications such as
Amazon Pay, Oracle Endeca and Microsoft 365,
covering areas like Payment Processing, Analytics and BI and Collaboration.
White House Black Market has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Amazon Web Services (AWS), Oracle and Microsoft.
White House Black Market recently adopted applications including
Bambuser Video Commerce in 2023, Microsoft Azure Cloud Services in 2022 and Amazon Pay in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of White House Black Market’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates White House Black Market’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete White House Black Market technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.