WielenOutlet
WielenOutlet Technographics
WielenOutlet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WielenOutlet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 WielenOutlet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WielenOutlet has purchased the following applications: Exact Online for ERP Financial in 2022, Lightspeed POS for Point Of Sale in 2020, Tidio Live Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WielenOutlet is running and its propensity to invest more and deepen its relationship with Exact Software , Multisafepay , Lightspeed Commerce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WielenOutlet revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WielenOutlet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
WielenOutlet Tech Stack and Enterprise Applications
WielenOutlet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2022 | 2022 |
Wielen Outlet implemented Exact Online in 2022. The retailer uses Exact Online as its ERP Financial solution to centralize bookkeeping, invoicing, and VAT reporting for a 10 person Netherlands based retail operation. Exact Online is referenced on the company website, indicating the application is integrated with the web storefront to capture sales transactions and invoicing triggers into the accounting environment.
Deployment is consistent with a small business SaaS architecture, with Exact Online providing general ledger, accounts receivable, accounts payable, and bank reconciliation capabilities aligned to ERP Financial requirements. The implementation covers finance and order to cash workflows, bringing transactional data from the website into accounting records and supporting the firm finance function. Governance and operational control appear concentrated within a centralized finance user group and operational staff who manage online orders, with configuration focused on Dutch VAT and local bookkeeping compliance.
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Payment Processing | ERP |
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2021 | 2021 |
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WielenOutlet ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lightspeed Commerce | Legacy | Lightspeed POS | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Wielen Outlet implemented Lightspeed POS. The deployment uses Lightspeed POS on the retailer's website to support online checkout alongside in-store sales, reflecting a Point Of Sale implementation that consolidates transaction capture and product presentation. Wielen Outlet is a Netherlands-based retailer with 10 employees and the Lightspeed POS deployment is sized to their small store operations.
The implementation uses standard Point Of Sale functional modules such as product catalog management, checkout and payment processing, and inventory and order management to support retail operations and online commerce. Lightspeed POS is configured to maintain a unified product catalog and centralized pricing across the public website and the point of sale, enabling consistent order capture and stock visibility. Operational governance is managed by store administrators who control catalog updates, pricing and day-to-day configuration within the Lightspeed POS console.
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WielenOutlet AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Wielen Outlet implemented Tidio Live Chat on its public website. Wielen Outlet deployed Tidio Live Chat, a Chatbots and Conversational AI solution, to provide real-time customer engagement and on-site messaging for its Netherlands storefront.
The implementation centered on the Tidio Live Chat web widget and standard conversational workflows. Configuration included live chat routing, automated greeting sequences, canned responses, and basic chatbot flows for visitor qualification and message capture. The deployment leveraged Tidio Live Chat features for asynchronous messaging and session continuity.
The Tidio Live Chat instance is delivered as a cloud-hosted widget embedded in the Wielen Outlet website, serving front-line customer service and ecommerce inquiry handling. Operational access was concentrated with the retailer staff who manage chats through the Tidio web interface and mobile client. No named backend system integrations were specified in source materials, the deployment focused on direct website embedding and agent-facing interfaces.
Governance practices were adjusted to route customer queries into the chat channel and to standardize response templates and escalation steps. Internal workflows emphasized message triage, lead capture through chat, and handoff from chat to store staff for order support. The narrative documents a small retail team using Tidio Live Chat to centralize customer conversations on the online storefront.
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WielenOutlet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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WielenOutlet eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2019 | 2019 |
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WielenOutlet CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Lead Generation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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WielenOutlet PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2022 | 2022 |
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WielenOutlet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at WielenOutlet
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by WielenOutlet Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from WielenOutlet IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the WielenOutlet digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD WielenOutlet Technographics
WielenOutlet is a Retail organization based in Netherlands,
with around 20 employees and annual revenues of $2.0 million.
WielenOutlet operates a diverse technology stack with applications such as
Exact Online, Lightspeed POS and Tidio Live Chat,
covering areas like ERP Financial, Point Of Sale and Chatbots and Conversational AI.
WielenOutlet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exact Software, Lightspeed Commerce and Tidio.
WielenOutlet recently adopted applications including
Exact Online in 2022, Tidio Live Chat in 2022 and Hotjar in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of WielenOutlet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates WielenOutlet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete WielenOutlet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.