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Wilcox Door Service
Location
1045 Rangeview Rd,
Mississauga, L5E 1H2, ON,
Canada
Website
https://www.wilcoxdoor.com/
Phone
1 905-274-5850
Artw industry
Construction and Real Estate
Employee
Revenue

Wilcox Door Service Technographics

Wilcox Door Service Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Wilcox Door Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Wilcox Door Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Wilcox Door Service has purchased the following applications: mHelpDesk Field Service for Field Service Management in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, CallRail Call Tracking for Call Tracking and Recording in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Wilcox Door Service is running and its propensity to invest more and deepen its relationship with mHelpDesk , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Wilcox Door Service revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wilcox Door Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Wilcox Door Service Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
mHelpDesk Legacy mHelpDesk Field Service Field Service Management ERP Services and Operations n/a 2020 2020
In 2020, Wilcox Door Service implemented mHelpDesk Field Service, deploying the application as their Field Service Management platform. The implementation is surfaced on the Wilcox Door Service website where mHelpDesk Field Service is used to capture service requests and initiate job booking across the companys Canada-based operations. Configuration emphasized core field service modules including work order management, technician scheduling and dispatch, mobile technician job execution, and customer-facing booking and communications. Administrators configured job templates, pricing and invoicing workflows to align with an SMB organization of about 60 employees and to standardize service intake through the web interface. Operational coverage spans field technicians and office coordinators, unifying job intake from the website with dispatcher workflows and mobile field execution. The deployment centralized job lifecycle tracking, assignment, and customer notifications to reduce manual handoffs between customer requests and field service delivery. Governance was structured around role based access for dispatchers, technicians and billing staff, with process changes to route web originated requests through the mHelpDesk Field Service scheduling queue prior to invoicing and customer closure. Rollout characteristics reflect an SMB scale deployment with internal ownership by operations and service management.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2022 2022
Customer Engagement CRM 2022 2022
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2023 2023
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Wilcox Door Service
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Wilcox Door Service Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Wilcox Door Service Technographics

Wilcox Door Service is a Construction and Real Estate organization based in Canada, with around 60 employees and annual revenues of $7.0 million.

Wilcox Door Service operates a diverse technology stack with applications such as mHelpDesk Field Service, Google Workspace (Formerly Google G-Suite) and CallRail Call Tracking, covering areas like Field Service Management, Collaboration and Call Tracking and Recording.

Wilcox Door Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as mHelpDesk, Google and CallRail.

Wilcox Door Service recently adopted applications including SharpSpring Marketing Automation in 2023, Microsoft 365 in 2022 and Slack Connect in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Wilcox Door Service’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Wilcox Door Service’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Wilcox Door Service technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.