Wilcox Door Service
1045 Rangeview Rd,
Mississauga, L5E 1H2, ON,
Canada
Mississauga, L5E 1H2, ON,
Canada
1 905-274-5850
Construction and Real Estate
Wilcox Door Service Technographics
Wilcox Door Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wilcox Door Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Wilcox Door Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wilcox Door Service has purchased the following applications: mHelpDesk Field Service for Field Service Management in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, CallRail Call Tracking for Call Tracking and Recording in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wilcox Door Service is running and its propensity to invest more and deepen its relationship with mHelpDesk , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wilcox Door Service revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wilcox Door Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wilcox Door Service Tech Stack and Enterprise Applications
Wilcox Door Service ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| mHelpDesk | Legacy | mHelpDesk Field Service | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Wilcox Door Service implemented mHelpDesk Field Service, deploying the application as their Field Service Management platform. The implementation is surfaced on the Wilcox Door Service website where mHelpDesk Field Service is used to capture service requests and initiate job booking across the companys Canada-based operations.
Configuration emphasized core field service modules including work order management, technician scheduling and dispatch, mobile technician job execution, and customer-facing booking and communications. Administrators configured job templates, pricing and invoicing workflows to align with an SMB organization of about 60 employees and to standardize service intake through the web interface.
Operational coverage spans field technicians and office coordinators, unifying job intake from the website with dispatcher workflows and mobile field execution. The deployment centralized job lifecycle tracking, assignment, and customer notifications to reduce manual handoffs between customer requests and field service delivery.
Governance was structured around role based access for dispatchers, technicians and billing staff, with process changes to route web originated requests through the mHelpDesk Field Service scheduling queue prior to invoicing and customer closure. Rollout characteristics reflect an SMB scale deployment with internal ownership by operations and service management.
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Wilcox Door Service Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Wilcox Door Service implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform for the organization. The deployment was cloud hosted under the company domain and provisioned for a 60 person employee base, covering office and field staff responsible for customer service, operations, and administrative functions.
Wilcox Door Service configured core Google Workspace (Formerly Google G-Suite) capabilities including Gmail for domain email, Google Calendar for scheduling, Google Drive for file storage, and Google Docs, Sheets, and Slides for collaborative document authoring. The implementation also included administrative controls via the Google Admin console and user group management to align access with functional roles in sales, service dispatch, and office administration.
The Google Workspace deployment is surfaced on the company website, with corporate email addresses and shareable Drive documents used in site contact flows and public-facing content links. Operational coverage is company wide, supporting back office coordination and field communication through calendar invites, shared drives, and cloud-hosted collaborative documents.
Governance is centered on the Google Admin console for account provisioning, role based group distribution, and basic device access controls, enabling standardized user lifecycle management. Rollout appears to be an organization level adoption across departments, embedding Google Workspace as the primary Collaboration tool for Wilcox Door Service.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Wilcox Door Service CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2022 | 2022 |
In 2022, Wilcox Door Service implemented CallRail Call Tracking on their website. CallRail Call Tracking is deployed as a Call Tracking and Recording solution to capture inbound phone leads from the company website and web contact flows. The implementation is scoped to the Canadian website and customer facing phone channels for a 60 employee construction and real estate services firm, delivering session level call attribution and recorded call records tied to web interactions. Deployment is implemented via embedded site scripts and provisioned tracking numbers placed across key site pages to surface web to phone conversion events.
Configuration aligns with standard Call Tracking and Recording capabilities, including dynamic number insertion, call recording, call logs, and attribution mapped to landing page and marketing source context. Operational ownership is positioned with sales and field service workflows to support lead intake and job scheduling, while administrative controls handle number management and access to recorded calls. Wilcox Door Service operates CallRail Call Tracking as a web‑centric phone attribution layer to instrument and log inbound call activity originating from its public site.
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Customer Engagement | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Wilcox Door Service ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Wilcox Door Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Wilcox Door Service
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Wilcox Door Service Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wilcox Door Service IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wilcox Door Service digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Wilcox Door Service Technographics
Wilcox Door Service is a Construction and Real Estate organization based in Canada,
with around 60 employees and annual revenues of $7.0 million.
Wilcox Door Service operates a diverse technology stack with applications such as
mHelpDesk Field Service, Google Workspace (Formerly Google G-Suite) and CallRail Call Tracking,
covering areas like Field Service Management, Collaboration and Call Tracking and Recording.
Wilcox Door Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as mHelpDesk, Google and CallRail.
Wilcox Door Service recently adopted applications including
SharpSpring Marketing Automation in 2023, Microsoft 365 in 2022 and Slack Connect in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wilcox Door Service’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wilcox Door Service’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wilcox Door Service technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.