Wiley UK
Wiley UK Technographics
Wiley UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wiley UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Wiley UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wiley UK has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020, SAP Commerce Cloud (ex Hybris) for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wiley UK is running and its propensity to invest more and deepen its relationship with Adobe Systems , WeVideo , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wiley UK revenues, which have grown to $460.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wiley UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wiley UK Tech Stack and Enterprise Applications
Wiley UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Wiley UK deployed Adobe Connect as its Audio Video and Web Conferencing solution on its website to provide web-based meeting rooms and webinar delivery for external audiences. Wiley UK uses Adobe Connect for Audio Video and Web Conferencing to support customer engagement, public webinars, and instructor-led online training delivered through wiley.com.
The implementation centers on Adobe Connect meeting rooms, presenter controls, content pods for slide and media sharing, attendee management and registration workflows, and recording and on-demand playback published to the website. Deployment is web-embedded, with conferencing sessions initiated from wiley.com and managed by marketing, customer-facing, and learning teams within Wiley UK, and governance structured around scheduled public events, content moderation, and centralized administration of meeting room configurations.
|
Wiley UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020 Wiley UK deployed Adobe Acrobat Sign, formerly EchoSign, eSign and Adobe Sign, to provide Digital Signing capabilities for web-based agreement capture. The implementation positions Adobe Acrobat Sign on Wiley's UK website to present browser-based signing workflows to external users and to capture consent and contractual acceptance for publishing and partner interactions. This configuration is oriented to customer-facing signature flows rather than bespoke on-premise signature appliances.
The deployment leverages core Digital Signing modules such as agreement authoring and templating, browser signature capture, audit trail and event tracking, and centralized document retention using the application platform's native storage and compliance controls. Adobe Acrobat Sign is embedded in web forms and document delivery paths to streamline signature capture and to maintain signed artifacts with verifiable audit metadata. Governance is organized around centralized template management and audit logging to support legal and compliance review of signed publishing agreements.
|
 |
|
|
Video Editing | Content Management |
|
2017 | 2017 |
|
Wiley UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce | n/a | 2016 | 2017 |
In 2016, Wiley UK implemented SAP Commerce Cloud (ex Hybris) to consolidate its eCommerce presence on eu.wiley.com and uk.wiley.com and to centralize online product and storefront management. The implementation targeted Wiley UK’s publishing commerce operations and was scoped to support product catalogs, digital storefronts, and customer account workflows for institutional and consumer buyers within the company’s UK and EU digital channels.
SAP Commerce Cloud (ex Hybris) was deployed as a cloud-native omnichannel commerce architecture, combining storefront presentation, back-end commerce services, and API layers for third-party connectivity. Functional modules and capabilities implemented included product catalog management, pricing and promotions engine, checkout and payment orchestration, order management and fulfillment workflows, customer self-service and account management, and merchandising and search configuration.
The implementation integrated explicit marketing and analytics technologies used by Wiley UK, including Eloqua for marketing automation and Revenue Performance Management, and Facebook Retargeting Pixel for retargeting. SAP Commerce Cloud provided the API and connector framework to surface catalog, pricing, and customer events to Eloqua and to emit tracking signals for Facebook Retargeting Pixel for marketing orchestration and audience activation.
Operational governance was organized around centralized commerce operations and merchandising workflows to manage product information, promotional campaigns, and customer experience across the eCommerce platform. Rollout and ongoing operations focused on unifying storefront configuration, content governance, and commerce operations across the eu.wiley.com and uk.wiley.com channels, aligning marketing automation and retargeting processes with the core eCommerce platform.
|
Wiley UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2015 | 2015 |
|
Wiley UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
Wiley UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Wiley UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Wiley UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Senior Director, Digital Publishing Platforms | Director | IT | |
|
|
|
Director CRM | Director | Finance | |
|
|
|
VP - Research Technology | VP | IT | |
|
|
|
Technical Product Manager, Digital Publishing Platforms | Manager | IT | |
|
Apps Being Evaluated by Wiley UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wiley UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wiley UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Wiley UK Technographics
Wiley UK is a Media organization based in United Kingdom,
with around 1400 employees and annual revenues of $460.0 million.
Wiley UK operates a diverse technology stack with applications such as
Adobe Connect, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) and SAP Commerce Cloud (ex Hybris),
covering areas like Audio Video and Web Conferencing, Digital Signing and eCommerce.
Wiley UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adobe Systems and SAP.
Wiley UK recently adopted applications including
Dynatrace APM in 2021, Cloudflare CDN in 2021 and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wiley UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wiley UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wiley UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.