Wiljan Technographics
Wiljan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wiljan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Wiljan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wiljan has purchased the following applications: Exact Online for ERP Financial in 2019, Conversify for Customer Engagement in 2019, New Relic APM for Application Performance Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wiljan is running and its propensity to invest more and deepen its relationship with Exact Software , Conversify , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wiljan revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wiljan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wiljan Tech Stack and Enterprise Applications
Wiljan ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Wiljan implemented Exact Online as its ERP Financial solution for company accounting and financial management. Wiljan is a Netherlands-based distribution company with 10 employees, and the Exact Online instance is surfaced on their website, indicating a cloud-hosted SaaS deployment used for core bookkeeping access and customer-facing invoice visibility.
The Exact Online deployment centers on ERP Financial capabilities including general ledger configuration, accounts receivable and payable workflows, bank reconciliation, and VAT reporting, with standard small-business configuration of chart of accounts and invoice templating. Operational scope covers finance and operations functions across the company, with governance oriented to centralized bookkeeping and role-based access controls to support daily accounting and order-to-cash workflows.
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Wiljan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conversify | Legacy | Conversify | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Wiljan deployed Conversify on its website. Wiljan implemented Conversify as a Customer Engagement solution to capture website leads, manage incoming customer inquiries, and support sales and customer service workflows for the Netherlands based distribution firm. The implementation centers on the Conversify web chat and messaging interface embedded in core public pages.
Deployment follows a lightweight cloud SaaS architecture, with the Conversify chat widget and visitor session capture embedded in the site and managed through the vendor console, appropriate for a 10 employee organization. Functional configuration emphasizes live chat, automated message routing, lead capture forms, and conversation templates to standardize responses, with staff operating the system as part of day to day sales and service activities. Governance is locally managed by the company's sales and customer service users, with configuration and conversational workflow updates made directly in Conversify rather than through a formal enterprise IT program.
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Wiljan ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
In 2015 Wiljan deployed New Relic APM for Application Performance Management on its public website. New Relic APM is instrumented to collect application performance metrics, transaction traces, and error analytics across the company web application. Wiljan New Relic APM Application Performance Management provides continuous visibility into customer facing web services and the application runtime.
For a 10 person distribution firm the deployment is lightweight and agent based, with instrumentation embedded in the web application and runtime and metrics forwarded to the New Relic APM console. Functional coverage centers on performance monitoring, transaction tracing, error reporting, and dashboarding, supporting web operations and developer troubleshooting workflows. Governance is operationally focused, with dashboards and alerting used by the IT owner to prioritize incidents and correlate application behavior to user experience.
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Wiljan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Wiljan
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Wiljan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||