Willis Towers Watson US
800 N Glebe Rd Floor 10,
Arlington, 22203, VA,
United States
Arlington, 22203, VA,
United States
1 703-258-8000
Insurance
Willis Towers Watson US Technographics
Willis Towers Watson US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Willis Towers Watson US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18000 Willis Towers Watson US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Willis Towers Watson US has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Sterling Background Check for BackGround Screening in 2017, Microsoft Power BI for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Willis Towers Watson US is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Sterling Talent Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Willis Towers Watson US revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Willis Towers Watson US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Willis Towers Watson US Tech Stack and Enterprise Applications
Willis Towers Watson US ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018 Willis Towers Watson US implemented Oracle Cloud ERP, deploying Oracle Cloud Fusion Financials and Procurement as part of an ERP Financial rollout across 43 countries. The Global Finance Programme consolidated finance and procurement processes and replaced Oracle E-Business Suite and PeopleSoft systems as the source transactional platforms.
Configuration centered on Oracle Cloud Fusion Financials and Procurement capabilities, with standard ERP Financial functional coverage for general ledger, accounts payable, accounts receivable, fixed assets and procurement workflows to align with corporate chart of accounts and procurement policy. The Oracle Cloud ERP implementation emphasized configuration of financial management controls, procure-to-pay process orchestration and role based access to support centralized finance operations.
Operational coverage spanned finance and procurement business functions across 43 countries, coordinated through four change workstreams and supported by eight internal resources alongside external consultants. Integrations focused on consolidating transactional flows and master data from Oracle E-Business Suite and PeopleSoft into Oracle Cloud ERP, combined with steering committee reporting and structured stakeholder engagement channels.
Project governance used formal project management artifacts including project plans, business case, budgets, risk and issues logs, steering committee updates and multi level stakeholder engagement. Change management deliverables included a change management strategy, communication plan, business impact assessments and training needs assessments which were delivered as part of the rollout.
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Expense Management | ERP |
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2014 | 2014 |
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Expense Management | ERP |
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2014 | 2014 |
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Willis Towers Watson US HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2017 | 2017 |
In 2017, Willis Towers Watson US implemented Sterling Background Check under the BackGround Screening category to centralize pre-employment background adjudication within HR Services. The deployment supported a small, centralized adjudication function operating remotely, with a three-member review team handling background screening across multiple lines of business and processing 100 to 200 background checks per month.
Sterling Background Check was configured to support core BackGround Screening workflows including case review and adjudication, discrepancy documentation, candidate statement capture, and pre-adverse and final adverse action processing. The implementation emphasized structured review protocols, standardized documentation of findings and candidate responses, and formal handoffs to management and legal for higher risk cases.
Operational coverage included HR Services, hiring managers, and the legal team in the United States, with the adjudication team responsible for ongoing applicant communication and resolution activities. The program routed 55 to 65 candidate contacts per month to collect written statements regarding background findings, and these statements were prepared and transmitted to management and legal for decisioning and potential follow up.
Governance was driven by Willis Towers Watson pre-employment guidelines, with the adjudication specialists enforcing review standards and managing the end to end adverse action workflow. Staff responsibilities included investigations, interviews, analysis and preparing recommendations for failed background checks while coordinating with management and legal for final determinations.
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Candidate Relationship Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2016 |
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HR Compliance | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Willis Towers Watson US Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, Willis Towers Watson US implemented Microsoft Power BI for Analytics and BI to develop high quality reports, dashboards and visualizations using marketing and sales data. The deployment was positioned to support marketing and sales analytics, and to perform statistical analysis and interpretation of data to surface actionable intelligence for marketing and the broader business.
The Microsoft Power BI deployment focused on report authoring, dashboarding, interactive visualization and data modeling capabilities, combined with statistical analysis workflows. Implementation work included designing and implementing databases and data collection systems, building ETL and SQL based data pipelines, and operationalizing Excel based data feeds to populate Power BI models. Integrations were explicitly aligned with Oracle Business Intelligence, SQL data sources, Excel spreadsheets, Google Analytics, Google Tag Manager and Data Studio to consolidate cross tool reporting and to maintain attribution and tracking fidelity.
Operational scope emphasized centralizing marketing and sales reporting and standardizing a common semantic data model to support consistent dashboards and KPI definitions. Governance activities centered on data collection standardization, tagging alignment with Google Tag Manager, validation rules for source systems, and role based access to published Power BI workspaces. The implementation narrative documents an enterprise oriented Analytics and BI architecture tying Microsoft Power BI to existing analytics tools and data stores to enable repeatable reporting and statistical insight generation for marketing and business stakeholders.
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Analytics and BI, Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Willis Towers Watson US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Event Management | Collaboration |
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2021 | 2021 |
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Willis Towers Watson US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Willis Towers Watson US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Willis Towers Watson US TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2016 | 2016 |
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Willis Towers Watson US PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Willis Towers Watson US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2019 |
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Willis Towers Watson US CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Willis Towers Watson US
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Willis Towers Watson US Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Willis Towers Watson US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Willis Towers Watson US digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Willis Towers Watson US Technographics
Willis Towers Watson US is a Insurance organization based in United States,
with around 18000 employees and annual revenues of $3.00 billion.
Willis Towers Watson US operates a diverse technology stack with applications such as
Oracle Cloud ERP, Sterling Background Check and Microsoft Power BI,
covering areas like ERP Financial, BackGround Screening and Analytics and BI.
Willis Towers Watson US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sterling Talent Solutions and Microsoft.
Willis Towers Watson US recently adopted applications including
Adobe Connect in 2021, Microsoft 365 in 2021 and Cvent Event Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Willis Towers Watson US’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Willis Towers Watson US’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Willis Towers Watson US technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.