Willoughby City Council
31 Victor St, Chatswood,
Sydney, 2067, NSW,
Australia
Sydney, 2067, NSW,
Australia
61 2 9777-1000
Government
Willoughby City Council Technographics
Willoughby City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Willoughby City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 456 Willoughby City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Willoughby City Council has purchased the following applications: TechnologyOne Ci Anywhere for ERP Financial in 2020, Frontier Software Chris21 Payroll for Payroll in 2017, TechnologyOne OneCouncil SaaS ERP for Government ERP in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Willoughby City Council is running and its propensity to invest more and deepen its relationship with TechnologyOne , Frontier Software , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Willoughby City Council revenues, which have grown to $178.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Willoughby City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Willoughby City Council Tech Stack and Enterprise Applications
Willoughby City Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Infor SmartStream FMS | TechnologyOne Ci Anywhere | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Willoughby City Council implemented TechnologyOne Ci Anywhere as its ERP Financial platform. The deployment replaced Infor SmartStream FMS as the council finance system and was positioned to consolidate core financial control and fixed asset accounting across municipal operations.
The TechnologyOne Ci Anywhere implementation emphasized core financial modules aligned to ERP Financial functionality, including general ledger, accounts payable, accounts receivable, procurement and requisitions interfaces, and a centralized asset register with depreciation and valuation routines. Configuration work focused on storing asset inventory attributes called out in the council Asset Management Strategy, such as location, dimensions and quantity, materials, condition, acquisition and disposal costs, current replacement cost, and depreciation, plus support for recording infrastructure works and associated costs.
Integrations were a primary implementation signal, with TechnologyOne Ci Anywhere connected into the council systems schematised in the Asset Management Strategy. These integration points included MapInfo GIS for spatial asset locating, Exponare for spatial information viewing, the Customer Request System Infor Pathway for distribution of asset-related service requests and work instructions, TechnologyOne ECM as the electronic document management system, the Chris 21 payroll system, the council requisitions system, and Assetic My Predictor for long term asset valuation and planning.
Governance and rollout followed the council’s AMS documentation that dedicates sub-sections to each integration point and a schematic of system relationships. Implementation workstream coordination covered finance, asset management, customer service and operations teams, with data exchange and workflow orchestration planned around the Asset Management Strategy’s stated requirements for inspections, service request distribution, and recording of infrastructure works.
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Willoughby City Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software Chris21 Payroll | Payroll | HCM | n/a | 2017 | 2017 |
In 2017, Willoughby City Council implemented Frontier Software Chris21 Payroll, a Payroll application for council payroll and HR payroll operations. Frontier Software Chris21 Payroll is referenced in the council Asset Management Strategy as the council payroll system integrated into broader asset and financial planning workflows.
The implementation encompassed standard payroll functional modules consistent with the Payroll category, including employee master records, pay run processing, tax and superannuation administration, leave and entitlements management, and payroll reporting and reporting extracts for downstream systems. Configuration work focused on establishing employee cost and timesheet data feeds and payroll reporting extracts that can be consumed by finance and asset planning systems.
The council strategy document explicitly identifies Payroll System Chris 21 as an integration point for the asset management ecosystem, alongside Map Info GIS, Exponare, Infor Pathway, Technology One ECM, Infor Smartstream and the requisitions system. Chris21 was implemented to provide workforce cost and employee data into asset inspections, infrastructure works recording and long term financial projections, and to align payroll cost data with the Finance System Infor Smartstream and the Asset Management System.
Governance and rollout considerations documented by the council included schematising relationships between systems and treating each integration point as a discrete sub project, enabling cross functional alignment between HR, finance and infrastructure teams. The Asset Management Strategy records that the fully functioning AMS depends on these integrations, and Chris21 is positioned as the council payroll hub feeding personnel and cost information into asset and financial planning processes.
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Payroll, Core HR | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2018 | 2018 |
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Willoughby City Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne OneCouncil SaaS ERP | Government ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Willoughby City Council implemented TechnologyOne OneCouncil SaaS ERP as its centralized Government ERP platform to consolidate core municipal systems. The project ran from May 2020 to Nov 2021 and was led by the council Corporate Systems Project Manager during the implementation period.
TechnologyOne OneCouncil SaaS ERP was deployed as a cloud SaaS application and configured to address typical Government ERP functional areas, including core financial management, revenue and rating, asset and works management, procurement workflows, and customer service case management. Configuration work focused on aligning chart of accounts and rate models to local government requirements, and on enabling mobile field and works scheduling capabilities customary to council operations.
Governance for the rollout was organized through a council-led project office, with configuration governance, staged user acceptance testing, and role based training across corporate services and operational teams. The implementation emphasized application configuration and business process alignment common to Government ERP programs, while project ownership remained internal to Willoughby City Council throughout the May 2020 to Nov 2021 delivery window.
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Hospitality ERP | ERP Services and Operations |
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2018 | 2018 |
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Real Estate Property Management | ERP Services and Operations |
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2018 | 2018 |
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Willoughby City Council AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Natural Language Processing | AI-Powered Application |
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2021 | 2021 |
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Willoughby City Council Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Willoughby City Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Willoughby City Council
| First Name | Last Name | Title | Function | Department | Phone | |
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People & Culture Business Partner | Director | HR | |
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People and Culture Administration Officer | Manager | HR | |
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People and Culture Administration Officer | Manager | HR | |
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People & Culture Business Partner Lead | Director | HR | |
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People & Culture Manager | Manager | HR | |
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Chief Information Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Financial Accountant - Asset | Manager | Finance | |
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Management Accountant Lead | Manager | Finance | |
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Apps Being Evaluated by Willoughby City Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Willoughby City Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Willoughby City Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Willoughby City Council Technographics
Willoughby City Council is a Government organization based in Australia,
with around 456 employees and annual revenues of $178.0 million.
Willoughby City Council operates a diverse technology stack with applications such as
TechnologyOne Ci Anywhere, Frontier Software Chris21 Payroll and TechnologyOne OneCouncil SaaS ERP,
covering areas like ERP Financial, Payroll and Government ERP.
Willoughby City Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne and Frontier Software.
Willoughby City Council recently adopted applications including
ReadSpeaker Text to Speech in 2021, Granicus OpenCities in 2021 and TechnologyOne Ci Anywhere in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Willoughby City Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Willoughby City Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Willoughby City Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.