Maidenhead, SL6 6RJ,
United Kingdom
Wireless Logic Technographics
Wireless Logic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wireless Logic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 169 Wireless Logic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wireless Logic has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2019, PeopleHR Core HR for Core HR in 2019, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wireless Logic is running and its propensity to invest more and deepen its relationship with Sage , The Access Group , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wireless Logic revenues, which have grown to $81.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wireless Logic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wireless Logic Tech Stack and Enterprise Applications
Wireless Logic ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Sage 500 ERP (formerly MAS 500) | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Wireless Logic implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial platform. The rollout replaced Sage 500 ERP (formerly MAS 500) and centralized finance process ownership under a designated Sage X3 Product Owner based in Hurley, Berkshire.
The implementation emphasized configuration and ongoing product management of the Sage Business Cloud X3 application, with responsibilities scoped to requirements gathering, prioritization of feature requests, development handoffs, testing oversight, and system documentation. Functional work focused on core ERP Financial workflows including finance process ownership, transaction processing configuration, controls aligned to financial close workflows, and user training and support processes.
Governance and operational coverage were formalized through a full time Sage X3 Product Owner role, tasked with liaising between the finance team and development resources, maintaining system documentation, delivering end user training, and troubleshooting to support local business units. The role anchors continuous improvement and release prioritization for Sage Business Cloud X3, establishing a single point of accountability for the ERP Financial environment.
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Wireless Logic HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | PeopleHR Core HR | Core HR | HCM | n/a | 2019 | 2019 |
In 2019 Wireless Logic deployed PeopleHR Core HR. The implementation is surfaced through the public PeopleHR portal at https://wirelesslogiclimited.peoplehr.net and aligns with the Core HR category for the company.
The PeopleHR Core HR deployment is positioned to support central HR operations for Wireless Logic, a United Kingdom based communications firm with 169 employees. The implementation aligns with common Core HR functional modules, including employee record management, absence and leave tracking, and basic recruitment workflows, and these capabilities are exposed via the company-facing PeopleHR portal. Source documentation references the vendor portal as the primary interface and does not list additional named system integrations or implementation partners, while operational ownership is centered on the HR function for the organization.
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Payroll | HCM |
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2019 | 2019 |
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Wireless Logic AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Wireless Logic deployed Zendesk Chat on its website to enable real time customer engagement and web support interactions. The deployment used the Zendesk Chat web-embedded widget and agent console to enable live chat sessions, proactive messaging, automated greetings, chat routing, and transcript capture, reflecting standard Chatbots and Conversational AI capabilities. Zendesk Chat was configured for session handoff to human agents and scripted responses to accelerate first contact handling.
Operational scope focused on website-based customer support and sales inquiry handling, with the chat widget instrumented on high-traffic site pages. Governance and workflow adjustments emphasized agent availability configuration, routing rules, and standardized reply scripts to ensure consistent handling of inbound chats. Wireless Logic, Zendesk Chat, Chatbots and Conversational AI supports customer support and web engagement business functions through embedded conversational tooling and agent-facing operational controls.
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Wireless Logic Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Wireless Logic Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Wireless Logic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Wireless Logic PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Wireless Logic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Wireless Logic CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Wireless Logic
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Finance Manager | Manager | Finance | ||||
| Finance Manager - Europe | Manager | Finance |
Apps Being Evaluated by Wireless Logic Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||