Wonderla Holidays
Anand towers 6th floor Opp to PF Building, Rajaram Mohan Roy Road,
Bengaluru, 560 025,
India
Bengaluru, 560 025,
India
91 80 6747 7333
Leisure and Hospitality
Wonderla Holidays Technographics
Wonderla Holidays Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wonderla Holidays and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Wonderla Holidays employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wonderla Holidays has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, Simplotel for Reservation and Booking Management in 2020, Zoho SalesIQ for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wonderla Holidays is running and its propensity to invest more and deepen its relationship with Oracle , Simplotel , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wonderla Holidays revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wonderla Holidays intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wonderla Holidays Tech Stack and Enterprise Applications
Wonderla Holidays ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Wonderla Holidays implemented Oracle E-Business Suite as its ERP Financial solution. The implementation established a centralized ERP Financial backbone to bring together financial modules, Enterprise Asset Management and inventory controls for park operations, with primary IT management based in Bengaluru.
The deployment used Oracle E-Business Suite 12 supported by Oracle 12c database development in PL/SQL and Oracle Fusion Middleware 11g for integration and service layering, with Reports 11i and Oracle Forms 11g used for custom reporting and forms development. Implementation activities included database and process flow architecture design, building procedures and functions for API development, development of custom modules for Ez-pay services including issue, recharge, transaction and return, and delivery of custom reports aligned with internal support teams.
Integrations were a core element of the program, explicitly linking the Oracle E-Business Suite ERP Financial instance to existing POS and billing applications, synchronizing inventory and master data from ERP to POS and performing stock integration both ways. The ERP also integrated with Accounts Receivable workflows, supported kiosk booking systems, mobile POS and an Ez-pay RFID wristband payment ecosystem, with VB executable components integrated into Oracle Forms as part of the end-to-end billing and membership workflows.
Governance and operational changes centered on formalizing user responsibilities and a segregation of duties matrix, coordinating timely uploads and extractions of master and transactional data, and establishing support processes for real-time issue resolution. The IT team, led by the assistant manager, managed process automation and integration touchpoints, facilitated data synchronization tasks, and worked with functional teams to resolve object-level issues and deliver controlled rollouts.
Documented operational outcomes in project notes include streamlined processes, standardized code and faster transaction handling, maintenance of transaction and balance integrity during billing, and timely synchronization of inventory and customer ledger data between POS and the Oracle E-Business Suite. Oracle E-Business Suite remains the stated ERP Financial application coordinating finance, inventory and asset management functions at Wonderla Holidays.
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ERP Financial | ERP |
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2018 | 2018 |
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Wonderla Holidays ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Simplotel | Legacy | Simplotel | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Wonderla Holidays deployed Simplotel as its Reservation and Booking Management solution on the corporate website. The Simplotel implementation placed the booking engine and customer-facing reservation workflows directly on wonderla.com to capture direct bookings through the website channel.
The deployment configured standard Reservation and Booking Management capabilities typical of web booking platforms, including inventory and availability controls, rate and promotion management, session-based checkout, and customer data capture and confirmation flows. Implementation work focused on embedding the Simplotel web booking front-end into site pages and configuring booking rules, calendar availability, and booking confirmation templates to align online booking behavior with operational rules.
Operational scope covered online reservations and e-commerce functions, impacting reservations, customer service, and revenue operations teams responsible for managing bookings and customer interactions. Governance emphasized operational ownership of the web booking channel and configuration controls for rates and availability to maintain consistent booking behavior on the corporate website.
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Wonderla Holidays AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Wonderla Holidays implemented Zoho SalesIQ to add conversational capabilities to its customer-facing website. Zoho SalesIQ, classified under Chatbots and Conversational AI, was embedded on wonderla.com to support real-time visitor engagement and lead capture.
The deployment uses Zoho SalesIQ chat widget and visitor tracking, configured to include automated bot responses, live agent handoff, proactive messaging, session transcripts, and chat analytics to support booking and pre-visit inquiries. Zoho SalesIQ centralizes chat routing and agent queues, enabling a mix of automation and human escalation across web interactions.
Integration is implemented via an embedded Zoho SalesIQ script on the website, routing conversations into support and sales workflows for web customer engagement at Wonderla Holidays in India. Governance focuses on web channel intake, with routing rules and inbox management to preserve session context and coordinate responses across guest services and sales functions.
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Wonderla Holidays Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Wonderla Holidays CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Wonderla Holidays PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Wonderla Holidays IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Wonderla Holidays
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Manager | Manager | IT | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by Wonderla Holidays Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wonderla Holidays IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wonderla Holidays digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Wonderla Holidays Technographics
Wonderla Holidays is a Leisure and Hospitality organization based in India,
with around 600 employees and annual revenues of $40.0 million.
Wonderla Holidays operates a diverse technology stack with applications such as
Oracle E-Business Suite, Simplotel and Zoho SalesIQ,
covering areas like ERP Financial, Reservation and Booking Management and Chatbots and Conversational AI.
Wonderla Holidays has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Simplotel and Zoho Corp..
Wonderla Holidays recently adopted applications including
Zoho SalesIQ in 2022, Amazon EC2 in 2022 and Simplotel in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wonderla Holidays’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wonderla Holidays’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wonderla Holidays technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.