Wonolo
180 Steuart St,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 978-317-7264
Professional Services
Wonolo Technographics
Wonolo Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wonolo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 240 Wonolo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wonolo has purchased the following applications: Zeal Payroll for Payroll in 2025, Salesforce Einstein 1 Platform for Artificial Intelligence Marketing in 2024, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wonolo is running and its propensity to invest more and deepen its relationship with Zeal , Salesforce , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wonolo revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wonolo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wonolo Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zeal | Legacy | Zeal Payroll | Payroll | HCM | n/a | 2025 | 2025 |
In 2025, Wonolo implemented Zeal Payroll, partnering with Zeal to embed pay and onboarding capabilities into its platform to support the company’s U.S. W-2 workforce. The engagement focused on delivering same-day pay and branded paycard and wallet experiences, with automation of onboarding and payroll processes to streamline worker payments and administrative workflows. This implementation is categorized as Payroll and centers on programmatic payout rails and worker-facing pay products rather than core ERP replacement.
Zeal’s Pay and Onboard capabilities were configured as embedded modules within Wonolo’s platform, providing compliant same-day payouts and automated tax and filing workflows. The Zeal Payroll solution was instrumented to manage payroll execution, pay product provisioning, and onboarding automation, aligning payroll processing, tax withholding, and remittance functions with worker onboarding events.
Integration work focused on embedding Zeal into Wonolo’s existing platform flow, enabling branded paycard and wallet experiences to be delivered inside the worker app while preserving payroll orchestration as a discrete service layer. Operational scope explicitly covered Wonolo’s U.S. W-2 population and the business functions of payroll operations, workforce onboarding, and worker payments.
Governance changes emphasized automated onboarding-to-pay pipelines and compliance controls to enable same-day payouts with tax and filing automation. The stated outcomes included improved payment speed and an improved worker experience, and the implementation also opened new monetization opportunities from pay products.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Einstein 1 Platform | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Wonolo deployed Salesforce Einstein 1 Platform to augment customer service agents within an Artificial Intelligence Marketing context, embedding generative AI capabilities directly into service workflows. Wonolo implemented the Salesforce Einstein 1 Platform to support its service and sales operations, focusing on faster, human-like responses and automated customer communications that preserve the companys human connection with job seekers and clients.
The implementation centers on Service Cloud generative AI capabilities within the Salesforce Einstein 1 Platform, combined with Service Cloud case management and Sales Cloud journey tracking. Configurations include auto-generated text messaging to convey role requirements and next steps, AI-assisted case responses to reduce handling time, and a unified 360-degree view of customer and candidate data to accelerate resolution. The platform was selected in part for its sub three second reply times and human-like tone for agent-facing suggestions.
Operational coverage spans customer service agents and sales teams, using Service Cloud to follow up with job seekers on training and first day reminders, and using Sales Cloud to track prospects through repeat job placements. The deployment ties agent workflows to candidate matching processes, so that generative AI assists both inbound case triage and outbound candidate engagement without introducing external integration vendors beyond Salesforce products.
Governance and adoption emphasized agent enablement and oversight reduction, with agents reporting greater confidence and less supervisory intervention. Outcomes reported by Wonolo include a 20 percent decrease in average handling time for newer agents, a 12 percent decrease for more experienced agents, and a three point increase in customer satisfaction driven by automated messaging and faster responses. Customers also requested specific agents less frequently, indicating more consistent service quality after the Salesforce Einstein 1 Platform implementation.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Wonolo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Wonolo Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Wonolo Technographics
Wonolo is a Professional Services organization based in United States,
with around 240 employees and annual revenues of $26.0 million.
Wonolo operates a diverse technology stack with applications such as
Zeal Payroll, Salesforce Einstein 1 Platform and Zoom,
covering areas like Payroll, Artificial Intelligence Marketing and Audio Video and Web Conferencing.
Wonolo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zeal, Salesforce and Zoom Video Communications.
Wonolo recently adopted applications including
Zeal Payroll in 2025, Salesforce Einstein 1 Platform in 2024 and Salesforce Agentforce (formerly Einstein Copilot) in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wonolo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wonolo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wonolo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.