Littleton, 1460, MA,
United States
Workers Credit Union Technographics
Workers Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Workers Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 366 Workers Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Workers Credit Union has purchased the following applications: Jack Henry Ensenta for Payment Processing in 2018, Adobe Learning Manager (formerly Adobe Captivate Prime) for Learning and Development in 2020, Finastra Fusion Phoenix for Core Banking in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Workers Credit Union is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Adobe Systems , Finastra or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Workers Credit Union revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Workers Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Workers Credit Union Tech Stack and Enterprise Applications
Workers Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Ensenta | Payment Processing | ERP | n/a | 2018 | 2018 |
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Workers Credit Union HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Learning Manager (formerly Adobe Captivate Prime) | Learning and Development | HCM | n/a | 2020 | 2021 |
Workers Credit Union selected and deployed Adobe Learning Manager (formerly Adobe Captivate Prime) in 2020 to replace a legacy training approach as part of its Learning and Development program. The credit union consolidated disparate GoToMeeting recordings and slide-based materials into a single LMS to centralize content, reduce manual tracking, and enable a consistent, role-based learning experience for frontline and member-facing staff.
The implementation established structured learning pathways (new-hire and skills-specific tracks) with baseline, post-course, and 60-day retention assessments and automated tracking of learner performance. WCU authors interactive content with Adobe Captivate and Adobe Creative Cloud (Premiere, Audition) and integrated third-party content via LinkedIn Learning to assemble a single catalog of 9,000+ courses. The rollout provided 100% employee access and captured operational outcomes used by L&D: 2,100+ learning hours in under three years, an 89% completion rate for the top 10 assigned courses, average post-course assessment scores of 93%, retention exam averages of 90%, and 95% of employees confirming understanding of their training—demonstrating a focus on upskilling frontline financial coaching while automating course administration.
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Workers Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Fusion Phoenix | Core Banking | ERP Services and Operations | n/a | 2021 | 2021 |
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Digital Banking | ERP Services and Operations |
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2018 | 2018 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2021 | 2022 |
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Workers Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Workers Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Workers Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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Workers Credit Union ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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Workers Credit Union TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2021 | 2022 |
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Workers Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Workers Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Workers Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||