Chennai, 600 024,
India
World Vision India Technographics
World Vision India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by World Vision India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 World Vision India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that World Vision India has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Workplace by Facebook for Collaboration in 2018, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems World Vision India is running and its propensity to invest more and deepen its relationship with Infor , Facebook , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing World Vision India revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for World Vision India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
World Vision India Tech Stack and Enterprise Applications
World Vision India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2017 |
In 2015, World Vision India implemented Infor SunSystems as an ERP Financial application to centralize core finance and grant accounting workflows across its zonal and response finance teams. The deployment positioned Infor SunSystems to serve finance and grant management business functions and to provide a single system of record for accounting, reporting, and fund tracking.
The implementation focused on standard ERP Financial capabilities, including general ledger configuration, accounts payable and receivable, cash management, budget control, and grant accounting tailored for non profit project funding. Infor SunSystems was configured to enforce accounting controls, role based access for finance users, and financial reporting structures aligned to donor and statutory requirements, with chart of accounts and project codes structured for program level tracking.
Operational coverage centered on zonal and response finance staff, with the system provisioned to support finance teams across regional offices in India and to align day to day transaction processing with grant management workflows. The scope emphasized finance department functions, project ledger maintenance, and consolidated financial reporting for program managers and central finance leadership.
Governance and rollout included coordinated professional and personal development of zonal and response finance staff through orientation, on the job coaching, identification of learning and training needs, and succession planning. Training priorities explicitly covered accounting, SunSystems usage, grant management, risk management, and leadership, embedding process changes and user enablement as part of the application adoption program.
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World Vision India Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, World Vision India deployed Workplace by Facebook as its Collaboration platform. Workplace by Facebook is implemented on the organization’s website, providing a web-accessible collaboration layer that centralizes internal communications and team engagement.
The implementation uses Collaboration-aligned capabilities such as a social news feed, topic and project groups, real-time messaging, and file sharing to support cross-functional coordination among program teams, communications, and operations. Administrative controls and role-based group provisioning were configured to manage user access, membership, and content moderation consistent with nonprofit operational workflows.
Operational scope emphasizes internal staff collaboration and program coordination, with the Workplace by Facebook instance functioning as the primary Collaboration layer for announcements and team interactions. Governance efforts focused on group lifecycle policies, moderation processes, and user onboarding practices to align platform use with World Vision India’s organizational processes.
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World Vision India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, World Vision India implemented Hotjar on its public website to augment Customer Experience instrumentation. The Hotjar deployment captures client-side interactions using JavaScript, leveraging heatmaps, session recordings, funnels, and on-page feedback to generate qualitative behavioral data that supports UX and digital engagement analysis. The implementation concentrates on donor and beneficiary engagement flows and is operated by digital teams responsible for website content and form optimization.
Configuration emphasized Hotjar modules including heatmaps, session recordings, funnels, and feedback polls, instrumented on key pages to surface usability issues and inform iterative content updates. Data collection is browser-based via embedded Hotjar scripts, with page-level tagging used to align recordings to specific journeys and support review workflows by product and marketing stakeholders. Governance has been structured around selective page sampling and role-based access for session playback, enabling centralized review and prioritization by the Customer Experience and digital teams.
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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World Vision India PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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World Vision India CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at World Vision India
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| IT Director | Director | IT | ||||
| Business Controller | Director | Operations | ||||
| Director - Information Technology | Director | IT |
Apps Being Evaluated by World Vision India Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||