London, SE1 7FP,
United Kingdom
Worldone Research Technographics
Worldone Research Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Worldone Research and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 38 Worldone Research employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Worldone Research has purchased the following applications: Zoominfo Chat for Chatbots and Conversational AI in 2021, Woopra Platform for Analytics and BI in 2017, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Worldone Research is running and its propensity to invest more and deepen its relationship with Zoominfo , Woopra , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Worldone Research revenues, which have grown to $29.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Worldone Research intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Worldone Research Tech Stack and Enterprise Applications
Worldone Research AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Worldone Research deployed Zoominfo Chat on their website. Zoominfo Chat is implemented as a Chatbots and Conversational AI application to provide conversational lead capture, visitor qualification, and scripted customer engagement directly on the public site. The web-embedded deployment positions chat as the initial engagement layer for inbound traffic and prospect interactions.
Configuration emphasized conversational flows, intent detection, and handoff triggers to human agents, reflecting common functional modules for Chatbots and Conversational AI. Operational coverage is limited to the corporate website where Zoominfo Chat functions as the front-line touchpoint, and governance has been organized around scripted response management and iterative tuning by marketing and sales stakeholders. The implementation centers on conversational automation and front-office workflow enablement rather than back-office system integration.
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Worldone Research Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Woopra | Legacy | Woopra Platform | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017 SERMO implemented the Woopra Platform to centralize product and campaign analytics, a deployment categorized under Analytics and BI. The decision focused on creating a single behavioral analytics fabric to measure engagement across the platform of fully verified physicians.
Implementation centered on advanced segmentation and funnel analysis capabilities within the Woopra Platform, including event-level tracking, cohort segmentation, and conversion funnel instrumentation to support sponsored-content placement decisions. Configuration emphasized reusable segment definitions and funnel templates to enable product and commercial teams to run ad hoc analyses and standard reporting without repeated engineering effort.
The deployment covered SERMO's global physician network, with operational oversight from the United States headquarters, and targeted product management, commercial teams, and client reporting workflows. Data and analytics outputs were used to measure physician engagement, optimize sponsored-content placement, and generate client-facing reports for sponsored content buyers.
Governance practices centralized analytics workflows and standardized segmentation and funnel definitions to reduce ambiguity in reporting and to align product and commercial interpretations of engagement metrics. The Woopra Platform was positioned as the primary Analytics and BI system for behavior-driven commercial decision making, supporting standardized client reporting and campaign optimization.
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Worldone Research Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Worldone Research implemented Adobe Connect as its web conferencing platform for Audio Video and Web Conferencing, embedding Adobe Connect on the company website to host client webinars and remote research sessions. The deployment places Adobe Connect at the front door of client engagement workflows, where scheduled meeting rooms and on-demand sessions are initiated directly from the corporate site.
The implementation leverages Adobe Connect core capabilities typical of the Audio Video and Web Conferencing category, including virtual meeting rooms, content and screen sharing, session recording, and attendee management for moderated interviews and presentations. Adobe Connect is configured for branded, browser-accessible meeting pods and session templates to standardize research interviews and client briefings, aligning meeting orchestration with project schedules.
Operational coverage centers on client-facing research teams and project managers who manage session scheduling, host permissions, and participant access from the website. Governance emphasizes host role controls and standardized session templates to ensure consistent interviewer workflows and content delivery, while embedding Adobe Connect on the public site simplifies external participant access for Market Research and professional services engagements.
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Worldone Research CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Worldone Research ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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Worldone Research PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Worldone Research PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Worldone Research IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Worldone Research CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Worldone Research
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Worldone Research Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||