Richmond, 23227, VA,
United States
Worth Higgins & Associates Technographics
Worth Higgins & Associates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Worth Higgins & Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Worth Higgins & Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Worth Higgins & Associates has purchased the following applications: EFI Pace for Manufacturing ERP in 2017, LiveChat for Chatbots and Conversational AI in 2020, Cloudflare CDN for Content Delivery Network in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Worth Higgins & Associates is running and its propensity to invest more and deepen its relationship with Electronics for Imaging , LiveChat, Inc. , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Worth Higgins & Associates revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Worth Higgins & Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Worth Higgins & Associates Tech Stack and Enterprise Applications
Worth Higgins & Associates ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Electronics for Imaging | Legacy | EFI Pace | Manufacturing ERP | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, Worth Higgins & Associates implemented EFI Pace as its Manufacturing ERP to support core operational and financial workflows. The deployment focused on using EFI Pace to process daily work orders and to conduct research using accounting records for a 150 employee professional services firm in the United States.
The implementation configured EFI Pace to handle order-to-work order flows and to surface accounting ledger records for research, using core order management and financial modules consistent with a Manufacturing ERP. EFI Pace was used directly by operations staff to record and progress daily jobs, and by accounting personnel to retrieve transaction histories and supporting documents for research and reconciliation workflows.
Operational coverage centered on operations and accounting teams, centralizing day-to-day work order processing and access to accounting records within EFI Pace. Governance adjustments aligned with system use, embedding standardized work order handling and record lookup procedures into existing operational and accounting processes.
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Worth Higgins & Associates AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Worth Higgins & Associates deployed LiveChat on its public website. LiveChat is used as a Chatbots and Conversational AI solution to support website-based client engagement, lead capture, and real-time client service across the firm’s sales and client services functions.
The implementation is centered on an embedded LiveChat JavaScript widget delivering real-time messaging to visitors and an agent-facing web console for internal staff. Functional capabilities implemented include proactive greetings, canned responses, chat routing and queues, visitor session tracking, and out-of-the-box reporting and analytics consistent with Chatbots and Conversational AI deployments. Operational governance was established through standardized agent workflows and response templates to ensure consistent handling of client interactions and alignment with existing client service processes.
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Worth Higgins & Associates IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2015 | 2015 |
In 2015, Worth Higgins & Associates implemented Cloudflare CDN to accelerate and secure delivery of content for its public website. The deployment leverages Cloudflare CDN edge caching and request routing across the vendor's global edge network, and the company uses Cloudflare DNS on their website for authoritative resolution. The Content Delivery Network functions as the front door for web traffic and static asset delivery.
Configuration emphasized web layer capabilities typical of the Content Delivery Network category, including HTTP caching, TLS termination at the edge, content compression, and basic bot and DDoS mitigation controls managed through the Cloudflare dashboard. Operational ownership is concentrated in web operations and IT, with marketing and digital teams depending on the CDN for site availability and asset distribution, and DNS changes serving as the primary rollout mechanism to route traffic through Cloudflare DNS. Integrations are limited to the website DNS and HTTP stack, with governance conducted via Cloudflare dashboard configuration and DNS management workflows.
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IT Decision Makers and Key Stakeholders at Worth Higgins & Associates
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Apps Being Evaluated by Worth Higgins & Associates Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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