Clarksville, 37040, TN,
United States
Wyatt Johnson Technographics
Wyatt Johnson Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wyatt Johnson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Wyatt Johnson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wyatt Johnson has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2017, NCM Associates Axcessa for Dealership Management in 2019, LogMeIn BoldChat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wyatt Johnson is running and its propensity to invest more and deepen its relationship with Intuit , NCM Associates , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wyatt Johnson revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wyatt Johnson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wyatt Johnson Tech Stack and Enterprise Applications
Wyatt Johnson ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Wyatt Johnson implemented Intuit Quickbooks Enterprise to consolidate core accounting operations within its automotive business. The deployment targeted ERP Financial workflows including bookkeeping, accounts receivable, accounts payable, check processing, and floor planning administration, and was sized for a 50 person United States automotive firm. Wyatt Johnson deployed Intuit Quickbooks Enterprise as the ERP Financial system for bookkeeping and financial reporting across accounting and sales administration functions.
The configuration emphasized general ledger management, A/R invoicing and collections, A/P check generation and payables tracking, bank reconciliation, and journal entry workflows for online payments. Reporting capabilities were set up to produce balance sheets, income statements, and A/R reports for daily meetings, and to capture daily sales data for all company dealerships. Verification, entry, and cutting of receivable, payoff, and refund checks were incorporated into transactional workflows.
Operational coverage included contract intake and funding preparation, title issue resolution processes that required daily communication with customers, lien holders, and clerks offices, and handling of sensitive documents for executive review. Office assistant and accounting roles used the system for reconciliations, accounts payable, donor request processing, and routine bookkeeping tasks. No named third party integrations are documented in the source notes.
Governance centered on a daily financial reporting cadence and reconciliation procedures, with journal entry controls for online payments and documented A/R reporting used in sales meetings. The implementation aligned Intuit Quickbooks Enterprise ERP Financial capabilities to existing operational processes, establishing role based usage and standard accounting controls across accounting and sales administration.
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Wyatt Johnson ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCM Associates | Legacy | NCM Associates Axcessa | Dealership Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Wyatt Johnson implemented NCM Associates Axcessa for Dealership Management to centralize performance reporting across its dealership operations in the United States. The deployment targeted sales, fixed ops and service, with implementation oriented around dealership performance reporting and BI to support day to day operational oversight and monthly scorecards.
The implementation used NCM Associates Axcessa as the primary DMS reporting and business intelligence layer, configured to deliver KPI dashboards, automated report distribution and role based scorecards for managers and department leads. Core functional capabilities implemented include consolidated sales reporting, fixed ops productivity metrics and service throughput reporting, aligned to standard Dealership Management reporting workflows.
Integrations were scoped to pull transactional and operational data from the dealership DMS into NCM Associates Axcessa for normalization and analytics, enabling unified reporting across departments. Operational coverage was dealer level across the United States, with the system aggregating sales, parts, and service feeds to create cross departmental performance views.
Governance was structured around centralized reporting ownership and scheduled reporting cadences to support decision making in sales, fixed ops and service, with role based access controlling visibility. Wyatt Johnson reported improved employee engagement and a reported approximately 10% sales uplift following the deployment of NCM Associates Axcessa, outcomes noted by the vendor and dealership leadership.
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Wyatt Johnson AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Wyatt Johnson implemented LogMeIn BoldChat on its website. Wyatt Johnson is a 50-employee automotive business in the United States and deployed the LogMeIn BoldChat live engagement widget to support site visitors and inbound inquiries. The application is categorized as Chatbots and Conversational AI and is used to manage real-time conversations with prospects and customers through the public web channel.
Configuration centers on embedding the LogMeIn BoldChat widget and configuring proactive chat invitations, canned responses, routing rules, and transcript capture. Functional modules in this deployment include the live agent console, visitor monitoring and session context, message automation, and transcript reporting. For an organization of this size, the setup aligns with lightweight agent assignment and template-driven automation to streamline handling across small sales and service teams.
The implementation is integrated directly into the public website through client-side embedding, enabling session-based visitor context and on-page chat initiation from product and service pages. Operational coverage is website-wide and focused on sales and customer service touchpoints rather than broader enterprise systems. No external system integrations are documented in the provided source.
Governance is organized around chat handling procedures, agent shift coverage, retention of transcripts for follow up, and administrative control of message templates and routing rules. Workflows route inbound chats to sales or service roles and preserve transcripts for case tracking and offline follow up. The LogMeIn BoldChat deployment establishes a real-time customer engagement layer within Wyatt Johnson's customer experience operations.
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Wyatt Johnson Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Wyatt Johnson CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Automotive Dealership CRM | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Wyatt Johnson IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Wyatt Johnson CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Wyatt Johnson
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Wyatt Johnson Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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