Charlotte, 28277, NC,
United States
Xenial, a Global Payments Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Xenial, a Global Payments Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Xenial, a Global Payments Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Xenial, a Global Payments Company has purchased the following applications: Ascent ERP for ERP Financial in 2023, Epignosis TalentLMS for Learning and Development in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Xenial, a Global Payments Company is running and its propensity to invest more and deepen its relationship with Ascent Solutions , Epignosis , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Xenial, a Global Payments Company revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Xenial, a Global Payments Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascent Solutions | Legacy | Ascent ERP | ERP Financial | ERP Financial Management | n/a | 2023 | 2024 |
In 2023, Xenial implemented Ascent ERP as its core operational hub, using the Ascent ERP application to address inventory, order and warehouse processes within an ERP Financial context. The deployment was positioned to support a broader Force.com systems transformation that included Salesforce Sales Cloud and Salesforce Service Cloud, with Ascent Solutions delivering the Ascent ERP implementation for Xenial.
Ascent ERP was configured to support Inventory Control and Visibility, Order Fulfillment, Customer Returns RMA workflows, Warehouse Management and Supply Chain operations. The implementation included configuration to convert Salesforce opportunities with products and price books into Ascent Sales Orders, and the use of Ascent ERP API capabilities to expose transactional endpoints for order creation and inventory updates.
The solution was integrated natively on the Force.com platform and explicitly tied to Salesforce Sales Cloud and Salesforce Service Cloud, with Zenkraft Shipping included in the cloud solution stack. Operational coverage centered on Xenial’s customer care and inbound call center workflows where the Service Console, augmented by a custom Visualforce interface built by SICOM, enabled high volume creation of add-on and replacement orders directly from service interactions.
Governance and process changes focused on replacing paper processes with systemized order and inventory operations, embedding Ascent ERP into sales and service workflows and centralizing transactional data on the Force.com platform. Reported outcomes from Xenial’s IT and customer care leaders noted the transition enabled scalability and a stable, secure solution, and that vendor support was responsive when required.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epignosis | Legacy | Epignosis TalentLMS | Learning and Development | HCM | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2023 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2023 | 2024 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2024 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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