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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Xenial, a Global Payments Company Tech Stack and Enterprise Applications

Xenial, a Global Payments Company ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ascent Solutions Legacy Ascent ERP ERP Financial ERP n/a 2023 2024
In 2023, Xenial implemented Ascent ERP as its core operational hub, using the Ascent ERP application to address inventory, order and warehouse processes within an ERP Financial context. The deployment was positioned to support a broader Force.com systems transformation that included Salesforce Sales Cloud and Salesforce Service Cloud, with Ascent Solutions delivering the Ascent ERP implementation for Xenial. Ascent ERP was configured to support Inventory Control and Visibility, Order Fulfillment, Customer Returns RMA workflows, Warehouse Management and Supply Chain operations. The implementation included configuration to convert Salesforce opportunities with products and price books into Ascent Sales Orders, and the use of Ascent ERP API capabilities to expose transactional endpoints for order creation and inventory updates. The solution was integrated natively on the Force.com platform and explicitly tied to Salesforce Sales Cloud and Salesforce Service Cloud, with Zenkraft Shipping included in the cloud solution stack. Operational coverage centered on Xenial’s customer care and inbound call center workflows where the Service Console, augmented by a custom Visualforce interface built by SICOM, enabled high volume creation of add-on and replacement orders directly from service interactions. Governance and process changes focused on replacing paper processes with systemized order and inventory operations, embedding Ascent ERP into sales and service workflows and centralizing transactional data on the Force.com platform. Reported outcomes from Xenial’s IT and customer care leaders noted the transition enabled scalability and a stable, secure solution, and that vendor support was responsive when required.
Xenial, a Global Payments Company HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Epignosis Legacy Epignosis TalentLMS Learning and Development HCM n/a 2021 2021
Xenial, a Global Payments Company Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
Collaboration Collaboration 2022 2022
Xenial, a Global Payments Company Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2018 2018
Xenial, a Global Payments Company eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shipping Management eCommerce 2023 2024
Xenial, a Global Payments Company CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2021 2021
Customer Support CRM 2023 2024
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2023 2024
Tag Management CRM 2020 2020
Xenial, a Global Payments Company ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2022 2022
IT Service Management ITSM 2018 2018
Xenial, a Global Payments Company TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Xenial, a Global Payments Company PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Xenial, a Global Payments Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Database Management, Open-Source Database IaaS 2022 2022
Xenial, a Global Payments Company CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Xenial, a Global Payments Company

First Name Last Name Title Function Department Email Phone
Global Head Of Technology Director IT
Senior Manager Information Technology Operations Manager IT
President, Operations CXO Finance
Senior Director, Application Operations Director IT

Apps Being Evaluated by Xenial, a Global Payments Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Xenial, a Global Payments Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Xenial, a Global Payments Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Xenial, a Global Payments Company Technographics
Xenial, a Global Payments Company is a Professional Services organization based in United States, with around 300 employees and annual revenues of $45.0 million.
Xenial, a Global Payments Company operates a diverse technology stack with applications such as Ascent ERP, Epignosis TalentLMS and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Learning and Development and Collaboration.
Xenial, a Global Payments Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ascent Solutions, Epignosis and Google.
Xenial, a Global Payments Company recently adopted applications including Ascent ERP in 2023, Zenkraft Multi-Carrier Shipping in 2023 and Salesforce Service Cloud in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Xenial, a Global Payments Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Xenial, a Global Payments Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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