Richmond, 3121, VIC,
Australia
Yarra City Council Technographics
Yarra City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Yarra City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1562 Yarra City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Yarra City Council has purchased the following applications: IgniteTech Computron for ERP Financial in 2005, PageUp ATS for Applicant Tracking System in 2015, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Yarra City Council is running and its propensity to invest more and deepen its relationship with IgniteTech , TechnologyOne , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Yarra City Council revenues, which have grown to $203.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Yarra City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Yarra City Council Tech Stack and Enterprise Applications
Yarra City Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IgniteTech | Legacy | IgniteTech Computron | ERP Financial | ERP | n/a | 2005 | 2005 |
In 2005 Yarra City Council implemented IgniteTech Computron as its primary financial and accounting system. IgniteTech Computron is classified as ERP Financial and holds the council's financial information for asset related transactions.
The application records all financial transactions relating to Council assets including capital and operational expenditure, establishing a central ledger for municipal asset accounting. Functional capabilities implemented align with ERP Financial workflows and include general ledger processing, fixed asset accounting, capital project costing and accounts payable and receivable controls. Configuration emphasizes transaction level recording for asset acquisitions, disposals and expenditure coding.
The system operates as the authoritative financial record across Council departments such as finance and asset management, supporting capital and operational expenditure tracking for council owned infrastructure. Deployment is focused on centralized financial data capture and reporting for asset portfolios and capital programs. Governance centers on using IgniteTech Computron as the official repository for council asset finance and accounting records.
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ERP Financial | ERP |
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2014 | 2014 |
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Yarra City Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Yarra City Council implemented PageUp ATS on its public careers site as its Applicant Tracking System, deploying a cloud hosted PageUp ATS instance that serves job posting and candidate intake directly from the council website. The implementation surfaces PageUp ATS application forms through the council careers pages and centralizes online applications into a single candidate database for municipal hires.
The deployment leverages Applicant Tracking System capabilities including configurable job requisitions and public job posting, online application form processing, candidate tracking and staged screening workflows, and recruitment reporting for compliance and audit. PageUp ATS was configured to manage role based access for HR and hiring managers, and to automate standard hiring workflows such as application screening, shortlisting, and interview scheduling consistent with public sector recruitment practices.
Operational responsibility is centered in corporate HR with hiring manager access across departments, and the system is integrated into the council career site to provide a seamless applicant experience. Governance focuses on workflow approvals, candidate data retention and recruitment process standardization across council hiring, with PageUp ATS functioning as the primary system of record for applicant data and selection workflows.
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Yarra City Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Yarra City Council deployed Hotjar across its public website to support Customer Experience initiatives. Yarra City Council implemented Hotjar for Customer Experience to provide behavioral analytics and qualitative feedback for web modernization and service accessibility work on its site.
The deployment used Hotjar’s client-side instrumentation to capture user sessions and page interactions, aligned with common Customer Experience capabilities such as heatmaps, session recordings, on-page feedback widgets, and in-page surveys. Operational ownership was centered with the council’s digital services and customer experience teams, and the rollout was scoped to public web properties with script governance and consent controls to manage data capture and user privacy.
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Yarra City Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Yarra City Council
Apps Being Evaluated by Yarra City Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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