Detroi, 48226, MI,
United States
YMCA of Metropolitan Detroit Technographics
YMCA of Metropolitan Detroit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by YMCA of Metropolitan Detroit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 YMCA of Metropolitan Detroit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that YMCA of Metropolitan Detroit has purchased the following applications: Ceridian Dayforce Recruiting for Recruiting, Applicant Tracking System in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Qualtrics CustomerXM for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems YMCA of Metropolitan Detroit is running and its propensity to invest more and deepen its relationship with Dayforce , Google , Qualtrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing YMCA of Metropolitan Detroit revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for YMCA of Metropolitan Detroit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
YMCA of Metropolitan Detroit Tech Stack and Enterprise Applications
YMCA of Metropolitan Detroit HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, YMCA of Metropolitan Detroit implemented Ceridian Dayforce Recruiting, a Recruiting,Applicant Tracking System, on its public career site to capture candidate applications directly from the YMCA website. Ceridian Dayforce Recruiting is used to centralize job postings and online application intake for the organization, embedding the ATS workflows into the site experience.
The implementation involved configuration of career site integration and applicant data capture together with core recruiting capabilities typical of a Recruiting,Applicant Tracking System, including requisition management, applicant tracking, candidate portals, configurable hiring workflows, and compliance reporting. Ceridian Dayforce Recruiting was configured to orchestrate job postings, application forms, and candidate status workflows to align with YMCA of Metropolitan Detroit hiring practices and application flows visible on the website source.
Operational scope covers talent acquisition and HR teams across the YMCA of Metropolitan Detroit organization, supporting hiring processes for a nonprofit with approximately 1,500 employees. Governance is oriented around centralized requisition controls, candidate privacy settings, and role based access within Ceridian Dayforce Recruiting to manage applicant flows and regulatory compliance for the organization.
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YMCA of Metropolitan Detroit Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, YMCA of Metropolitan Detroit deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. YMCA of Metropolitan Detroit uses Google Workspace (Formerly Google G-Suite) for Collaboration to support staff and volunteer productivity across program delivery, member services, and administrative functions.
The deployment is a cloud-hosted SaaS configuration that surfaces core Collaboration capabilities typical of Google Workspace, including Gmail for organizational email, Drive for file storage, Docs and Sheets for coauthoring, and Calendar for scheduling, with administration managed through Google Workspace administrative controls. The organization’s public website signals active use of Google Workspace, and governance is aligned to standard SaaS administration practices such as domain-level user provisioning, organizational unit based access controls, and centralized account management to support operational continuity across YMCA business functions.
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YMCA of Metropolitan Detroit CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Qualtrics CustomerXM | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, YMCA of Metropolitan Detroit implemented Qualtrics CustomerXM to capture member and visitor feedback via their public website. The deployment is explicitly web-facing and scoped to the organization’s Customer Experience program, with Qualtrics CustomerXM embedded on ymcadetroit.org for direct feedback collection and experience measurement.
The Qualtrics CustomerXM configuration uses standard Customer Experience capabilities including survey authoring, web intercepts, embedded feedback widgets, experience dashboards and reporting, and text analytics for open-ended responses. Deployment settings emphasize branching logic and event-based survey triggers to target specific membership interactions and program touchpoints.
Operational coverage centers on membership services, program operations and marketing, with workflows configured to route feedback to program managers and leadership through centralized dashboards and case assignment. Governance practices documented for the rollout include standardized survey templates, role-based dashboard access and rules for feedback triage and response to support organized experience management across the organization.
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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YMCA of Metropolitan Detroit IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at YMCA of Metropolitan Detroit
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Apps Being Evaluated by YMCA of Metropolitan Detroit Executives
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