San Francisco, 94105, CA,
United States
Ymca Of San Francisco Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ymca Of San Francisco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Ymca Of San Francisco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ymca Of San Francisco has purchased the following applications: Microsoft 365 for Collaboration in 2015, Traction Rec CRM for CRM in 2021, New Relic APM for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ymca Of San Francisco is running and its propensity to invest more and deepen its relationship with Microsoft , Traction Rec , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ymca Of San Francisco revenues, which have grown to $310.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ymca Of San Francisco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Traction Rec | Legacy | Traction Rec CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Ymca Of San Francisco implemented Traction Rec CRM as its CRM solution within a Salesforce-based digital foundation. The deployment of Traction Rec CRM complemented existing Salesforce components including the Nonprofit Success Pack and Pardot to centralize membership, fundraising, and program registration data.
The Traction Rec CRM implementation focused on membership management, class registration, consolidated fundraising data, and program registration capabilities to support rapid program pivots. Configuration work supported program workflows for Pop-Up Y Kids and the expansion into Community Hubs, and the organization also implemented Traction Gather to extend online group exercise and virtual services.
Traction Rec CRM was integrated into the broader Salesforce ecosystem, operating across YMCA of San Francisco Bay Area locations to support fundraising, youth development, workforce development, food pantry services, and virtual wellness programming. Traction Gather provided additional instrumentation and data feeds used for COVID relief program reporting and program delivery orchestration.
Governance and operational use emphasized data-driven decision making and centralized analytics, enabling the organization to process a significant influx of donations and coordinate emergency services. As part of the combined digital stack, these tools supported YMCA of San Francisco in raising $3.7 million for COVID-19 relief, delivering 563,200 hours of childcare, engaging more than 14,080 youth, providing over 715,000 meals, supporting more than 1,000 people through workforce programs, running 1,600 virtual group exercise classes, and conducting approximately 12,800 senior wellness checks.
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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