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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

01 Exchange Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intercom Legacy Intercom Customer Support CRM n/a 2022 2022
In 2022, 01 Exchange deployed Intercom on its website to manage client inquiries and front-line support. Intercom is used as a Customer Support application, embedding the Intercom web messenger to capture inbound messages, route conversations, and provide asynchronous responses for a Singapore professional services firm with about 10 employees. Deployment is centered on the public website, with configuration focusing on a shared conversation inbox and lightweight automated messages to acknowledge and triage incoming inquiries. The implementation supports core customer support workflows including live chat engagement, conversation tracking, and article delivery for repeat questions, scaled to a small team. Governance is organized around centralized inbox ownership by client-facing staff with role-based access for administrators and agents, and no additional system integrations were reported beyond the website embedding.
Customer Support CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2023 2023
Content Delivery Network IaaS 2023 2023
IT Decision Makers and Key Stakeholders at 01 Exchange
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 01 Exchange Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 01 Exchange Technographics

01 Exchange is a Professional Services organization based in Singapore, with around 10 employees and annual revenues of $2.0 million.

01 Exchange operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), Intercom and Amazon EC2, covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.

01 Exchange has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Intercom and Amazon Web Services (AWS).

01 Exchange recently adopted applications including Amazon EC2 in 2023, Cloudflare CDN in 2023 and Intercom in 2022, highlighting its ongoing modernization strategy.

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Our research team continuously updates 01 Exchange’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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