Hong Kong, n/a,
Hong Kong
Youmi Technology Technographics
Youmi Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Youmi Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Youmi Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Youmi Technology has purchased the following applications: Sobot Call Centar for Call Center in 2019, Amazon SES for Transactional Email in 2022, Amazon EC2 for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Youmi Technology is running and its propensity to invest more and deepen its relationship with Sobot , Google , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Youmi Technology revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Youmi Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Youmi Technology Tech Stack and Enterprise Applications
Youmi Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sobot | Legacy | Sobot Call Centar | Call Center | CRM | n/a | 2019 | 2019 |
In 2019, Youmi Technology deployed Sobot Call Centar on their website. Sobot Call Centar is implemented as a Call Center application and is present on https://www.youmi.net/, delivering a web-embedded customer contact interface and an agent console consistent with Call Center functionality. The implementation reflects a small scale production deployment aligned to the company size of 10 employees, with the application configured to capture web inquiries and present them to internal staff for handling.
The deployment architecture is consistent with a cloud hosted SaaS solution and a site-embedded widget delivering real time customer engagement, routing and queueing typical of Call Center platforms. Operational scope centers on online customer service and front line support for Youmi Technology in Hong Kong, with administrative configuration and day to day ownership residing within the internal support cohort. Sobot Call Centar therefore serves as the primary web contact channel, consolidating incoming website interactions into the vendor console for ongoing case handling and response workflows.
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Tag Management | CRM |
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2018 | 2018 |
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Youmi Technology PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2022 | 2022 |
In 2022, Youmi Technology implemented Amazon SES for Transactional Email to power site-triggered messaging on its public website. The deployment places Amazon SES as the primary transactional email delivery layer for customer-facing use cases such as booking confirmations and account notifications, integrating the website with Amazon SES sending endpoints.
Configuration uses core Transactional Email capabilities offered by Amazon SES, including domain verification, template management, bounce and complaint handling, and deliverability monitoring through the Amazon SES console and API or SMTP interfaces. Operational governance is managed through web development controls and AWS account settings for sending quotas and reputation, with the implementation scoped to customer engagement and operations for the Hong Kong based leisure and hospitality business.
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Youmi Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, Youmi Technology deployed Amazon EC2 to provide Application Hosting and Computing Services for its customer-facing website in Hong Kong. Youmi Technology implemented Amazon EC2 as the primary compute platform, provisioning virtual server instances to host the web application stack and serve static content directly from the site.
The implementation reflects a small scale cloud architecture consistent with a 10 employee leisure and hospitality operator, with EC2 instances configured for web and application process hosting, instance lifecycle management, and network controls such as security groups and SSH key access. Operational ownership is concentrated within the company's IT and site operations resources, and the Amazon EC2 deployment is integrated directly with the company website to deliver public site traffic and application delivery.
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Youmi Technology
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Apps Being Evaluated by Youmi Technology Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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