YouSee
YouSee Technographics
YouSee Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by YouSee and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 YouSee employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that YouSee has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2010, Sitecore CMS for Web Content Management in 2011, Bmetric for Call Center in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems YouSee is running and its propensity to invest more and deepen its relationship with Microsoft , Sitecore , Bellmetric or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing YouSee revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for YouSee intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
YouSee Tech Stack and Enterprise Applications
YouSee ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, YouSee implemented Microsoft Dynamics NAV as its ERP Financial application. The deployment targeted YouSee's corporate finance and accounting operations in Denmark for a 1300-employee communications provider.
Implementation focused on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed asset management, cash management, and financial reporting, with configuration of chart of accounts and period-end close workflows. Microsoft Dynamics NAV was configured to support statutory reporting and internal management reporting common to telecom billing environments.
Operational tooling referenced in project notes includes Navision alongside Triple, Cesam, and Capmon, indicating a multi-application finance ecosystem during the Microsoft Dynamics NAV deployment. While explicit system-level integrations are not detailed, the implementation was positioned within an environment of adjacent financial and operational applications used by YouSee.
Governance changes emphasized centralized financial master data, role-based access controls, and standardized month-end close procedures, supported by staged user training across finance teams. The narrative centers on structuring Microsoft Dynamics NAV to operate as YouSee's core ERP Financial backbone without specifying implementation partner details.
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YouSee Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, YouSee deployed Sitecore CMS as its Web Content Management solution on its customer-facing website. The implementation centralized web content and digital experience management for the Denmark communications provider YouSee, supporting marketing and customer-facing channels on a single content platform.
The Sitecore CMS deployment leveraged core Web Content Management capabilities including structured content authoring, template-driven page composition, publishing workflows, and digital asset handling to support editorial governance and staged approvals. Operational scope focused on the public website and marketing content workflows, with role-based authoring and approval processes to control content releases, reflecting a standard WCM approach to content lifecycle and personalized delivery.
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YouSee CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bellmetric | Legacy | Bmetric | Call Center | CRM | n/a | 2017 | 2017 |
In 2017, YouSee implemented Bmetric, a Call Center application, embedding the vendor software on its public website to capture web-originated voice engagements. The deployment targeted YouSee's customer service organization within the communications business, aligning with the company scale of approximately 1300 employees and centralized contact operations.
Bmetric was configured to deliver core Call Center capabilities such as call routing and automatic call distribution, interactive voice response flows, and call analytics to improve queue management and agent visibility. The implementation emphasized website integration to surface web-to-call events and centralize call reporting, with governance placed in contact center operations to align operational workflows and reporting practices.
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2019 | 2019 |
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YouSee ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2018 | 2018 |
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YouSee PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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YouSee IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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YouSee CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at YouSee
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President HR Development | VP | HR | |
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VP, Development & IT - Business IT, Products | VP | IT | |
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IT Director, Development & IT - Business IT Products | Director | IT | |
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Apps Being Evaluated by YouSee Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from YouSee IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the YouSee digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD YouSee Technographics
YouSee is a Communications organization based in Denmark,
with around 1300 employees and annual revenues of $500.0 million.
YouSee operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Sitecore CMS and Bmetric,
covering areas like ERP Financial, Web Content Management and Call Center.
YouSee has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Sitecore and Bellmetric.
YouSee recently adopted applications including
Bubble Platform in 2021, Microsoft Azure Blob Storage in 2021 and Facebook Atlas in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of YouSee’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates YouSee’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete YouSee technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.