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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Zacmi Tech Stack and Enterprise Applications

Zacmi ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ProjectSoft Legacy ProjectSoft ERP Manufacturing ERP ERP Services and Operations Projectsoft 2023 2023
In 2023, Zacmi implemented ProjectSoft ERP as a Manufacturing ERP on the manufacturing side to build the Zacmi Customer Care platform. The deployment is located in Italy and explicitly supports after-sales functions, technical manuals, and customer service workflows. ProjectSoft ERP was configured to unify ERP transactional records with engineering and quality data, aligning service management and document management capabilities with plant data streams. Functional configuration prioritized ERP-centered service management for after-sales, manual and documentation publishing linked to product definitions, and surfacing quality control information to customer service teams. Data flows were integrated from CAD, PLM, ERP, and an SPC Manager into the ProjectSoft ERP-backed customer care layer, creating a consolidated source of product and quality information for service agents. Projectsoft acted as the implementation partner, and the resulting architecture emphasizes cross-system orchestration between engineering systems and the Manufacturing ERP to support customer service and after-sales operations.

IT Decision Makers and Key Stakeholders at Zacmi

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Zacmi Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zacmi IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zacmi digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Zacmi Technographics
Zacmi is a Manufacturing organization based in Italy, with around 170 employees and annual revenues of $20.0 million.
Zacmi operates a diverse technology stack with applications such as ProjectSoft ERP, covering areas like Manufacturing ERP.
Zacmi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ProjectSoft.
Zacmi recently adopted applications including ProjectSoft ERP in 2023, highlighting its ongoing modernization strategy.
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Our research team continuously updates Zacmi’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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