Kalamazoo, 49009, MI,
United States
Zemlick Office Products and Furniture Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Zemlick Office Products and Furniture and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Zemlick Office Products and Furniture employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zemlick Office Products and Furniture has purchased the following applications: ECi DDMSPlus for Dealership Management in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, ECI ECinteractivePlus for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zemlick Office Products and Furniture is running and its propensity to invest more and deepen its relationship with ECi Software Solutions , Google , Lumen Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zemlick Office Products and Furniture revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zemlick Office Products and Furniture intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECi DDMSPlus | Dealership Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Zemlick Office Products and Furniture implemented ECi DDMSPlus, adopting a cloud-based Dealership Management application to centralize transactional, purchasing, inventory, and ecommerce operations. The implementation targeted Zemlick.com operations based in Kalamazoo, Michigan, supporting a regional sales footprint across Southwest Michigan and into Northern Indiana with ten outside salespeople and internal teams for sales, purchasing, marketing, and customer service.
ECi DDMSPlus was configured to deliver integrated order management, sales analytics, purchasing, inventory control, accounts receivable, accounts payable, and business intelligence. Automation features such as Auto Short Buy were enabled to automatically receive, build, and transmit purchase orders, run short buy reports, split orders across multiple wholesalers for best pricing, and send customer acknowledgements and shipment confirmations. These modules reduced manual order entry for a workload that averages 70 or more orders per day.
The deployment included ecommerce capabilities and close operational integration between the Dealership Management system and Zemlick.com, plus a co-branded site for Kendrick Stationers, to support online merchandising, customer personalization, and frequent web content updates. Website customization features were used to run targeted promotions, rotate banners two or more times per week, and enable rewards or customer-specific site changes without manual database intervention. Information is shared automatically across sales, purchasing, and fulfillment to keep data current across channels.
Governance and rollout relied on vendor-provided training and on-site support during the first week to accelerate adoption, with continuing education through vendor webinars and video training resources. Reported outcomes tied to the ECi DDMSPlus implementation include increased staff productivity reported at close to 25 percent, recovery of close to two hours per day through Auto Short Buy, an improved fill rate close to 15 percent, and online sales growth close to 20 percent as the ecommerce site became a stronger marketing channel.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI ECinteractivePlus | eCommerce | eCommerce | n/a | 2022 | 2023 |
In 2022, Zemlick Office Products and Furniture implemented ECI ECinteractivePlus to enable a distributor-focused online storefront and integrated order capture. The deployment leveraged ECI DDMSPLUS integrated ecommerce capabilities, aligning the ECI ECinteractivePlus web channel with back-office order processing to support eCommerce-driven sales and fulfillment for Zemlick in Kalamazoo, Southwest Michigan, United States.
The implementation concentrated on catalog and product data publication, web order capture, and automated handoff into DDMSPLUS for fulfillment and invoicing, reflecting standard eCommerce functional workflows. Operational coverage targeted sales and fulfillment functions, simplifying order-to-cash and inventory visibility between the online storefront and DDMSPLUS, and ECI cited an approximately 20% increase in online sales and productivity.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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