Livonia, 48150, MI,
United States
ZF TRW Automotive Technographics
ZF TRW Automotive Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ZF TRW Automotive and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70000 ZF TRW Automotive employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ZF TRW Automotive has purchased the following applications: EpiServer CMS for Web Content Management in 2019, dotdigital Engagement Cloud for Customer Engagement in 2018, New Relic APM for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ZF TRW Automotive is running and its propensity to invest more and deepen its relationship with Optimizely , dotdigital , Crazy Egg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ZF TRW Automotive revenues, which have grown to $17.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ZF TRW Automotive intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ZF TRW Automotive Tech Stack and Enterprise Applications
ZF TRW Automotive Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | EpiServer CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, ZF TRW Automotive deployed EpiServer CMS on its public website. The deployment uses EpiServer CMS for Web Content Management to centralize content authoring, component-based page templates, and staged publishing of aftermarket product information and customer-facing resources.
The implementation focused on standard Web Content Management capabilities, including structured content types, an asset library, and editorial workflows with role-based approvals to support marketing and digital experience teams. Governance emphasized centralized content ownership and publishing controls to manage site updates and continuity across the corporate web presence, while configuration aligned with enterprise content lifecycle practices rather than bespoke integrations.
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ZF TRW Automotive CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Engagement Cloud | Customer Engagement | CRM | n/a | 2018 | 2018 |
In 2018, ZF TRW Automotive implemented dotdigital Engagement Cloud on its aftermarket website to centralize digital customer communications. The deployment uses the cloud-based dotdigital Engagement Cloud as a Customer Engagement platform embedded in site pages, enabling web tracking and site-triggered outreach to support marketing and aftermarket customer interactions.
The implementation focuses on Customer Engagement capabilities typical of dotdigital Engagement Cloud, including email marketing, automated campaign workflows, behavioral segmentation, web forms, and event-driven messaging. Integration is limited to the company website and digital channels, with the platform configured to orchestrate campaign delivery and manage customer consent and segmentation for marketing and aftermarket service communications.
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Marketing Analytics | CRM |
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2018 | 2018 |
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ZF TRW Automotive ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2018 | 2018 |
In 2018, ZF TRW Automotive deployed New Relic APM on its public website trwaftermarket.com to instrument web application performance and user-facing transactions. The deployment is categorized as Application Performance Management and was scoped to the consumer aftermarket web property to provide continuous telemetry for the site.
New Relic APM was configured to collect transaction traces, response time metrics, error analytics, and host level metrics consistent with Application Performance Management capabilities. The implementation included application server agents and browser instrumentation to provide end to end visibility across web requests and background processes, with dashboards and alerting aligned to those telemetry streams.
Operational coverage emphasizes web operations and application engineering teams responsible for the trwaftermarket.com site, with dashboards provisioned for site owners and SRE style responders. Alert policies were set to surface slow transactions and exceptions, routing operational signals into established incident response workflows and owner escalation paths.
New Relic APM serves as the central observability layer for application performance data on the website, enabling troubleshooting and release monitoring for the consumer aftermarket channel. Governance is maintained by application teams and site owners who control alert thresholds and dashboard configurations to manage operational visibility and incident handling.
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ZF TRW Automotive TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2012 | 2012 |
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ZF TRW Automotive PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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ZF TRW Automotive IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at ZF TRW Automotive
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by ZF TRW Automotive Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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