ZipRecruiter
604 Arizona Avenue,
Santa Monica, 90401, CA,
United States
Santa Monica, 90401, CA,
United States
1 877-252-1062
Professional Services
ZipRecruiter Technographics
ZipRecruiter Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ZipRecruiter and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 ZipRecruiter employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ZipRecruiter has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Sterling Background Check for BackGround Screening in 2019, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ZipRecruiter is running and its propensity to invest more and deepen its relationship with Oracle , Sterling Talent Solutions , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ZipRecruiter revenues, which have grown to $474.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ZipRecruiter intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ZipRecruiter Tech Stack and Enterprise Applications
ZipRecruiter ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2012 |
In 2011, ZipRecruiter implemented Oracle NetSuite ERP to strengthen financial controls and support audit compliance. The Oracle NetSuite ERP deployment served as the companywide finance application within the ERP Financial category, establishing a centralized accounting platform for transaction processing and financial recordkeeping.
The implementation emphasized core ERP Financial capabilities, with configuration of general ledger structures, accounts payable and accounts receivable workflows, chart of accounts rationalization, and audit trail and transaction-level reconciliation features. The project also incorporated period-close orchestration and internal audit reporting configurations consistent with standard financial governance practices within an ERP Financial deployment.
Operational responsibility rested with ZipRecruiter finance and accounting teams, and the rollout consolidated a previously custom accounting environment into Oracle NetSuite ERP to meet explicit audit compliance requirements. Governance changes included standardized month-end close procedures and strengthened control and reconciliation workflows to support external audit readiness.
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ZipRecruiter HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2019 | 2019 |
In 2019, ZipRecruiter implemented Sterling Background Check from Sterling Talent Solutions. The deployment targeted HR onboarding and pre-employment compliance workflows across ZipRecruiter offices in Santa Monica, CA and Tempe, AZ, aligning with the BackGround Screening application category.
The Sterling Background Check implementation centered on pre-employment screening workflows and electronic I-9 handling. HR staff used the Sterling Background Check application to distribute Form I-9 section 1 electronically via Sterling Talent Solutions and to initiate E-Verify checks, embedding verification steps into day one onboarding processes. The configuration emphasized candidate screening orchestration and identity verification capabilities consistent with BackGround Screening functional terminology.
Operationally the screening service ran alongside ADP Workforce Now for benefits administration and BeneDirect for monthly COBRA reconciliation, while a centralized benefits inbox and HR ticketing system managed employee inquiries and casework. Sterling Talent Solutions provided the channel for background checks and electronic I-9 distribution, with HR administrative staff acting as the operational owners who coordinated orientation logistics and vendor interactions.
Governance established a single HR point of contact responsible for weekly and monthly new hire orientation and for day one I-9 and E-Verify processing, creating clear ownership for screening and verification tasks. The implementation integrated Sterling Background Check into onboarding intake, HR ticketing, and benefits enrollment workflows, linking screening and identity verification to core HR administrative functions across the cited sites.
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Benefits Administration | HCM |
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2019 | 2019 |
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Employee Experience | HCM |
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2015 | 2015 |
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Offboarding | HCM |
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2021 | 2021 |
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Recruiting | HCM |
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2016 | 2016 |
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Recruiting | HCM |
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2024 | 2024 |
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ZipRecruiter AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, ZipRecruiter deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website to enable real time conversational engagement with job seekers and employers. The implementation placed an embedded web chat widget in candidate and employer workflows to surface synchronous messaging and initial automated routing. ZipRecruiter deployed Salesforce Chat, classified under Chatbots and Conversational AI, to support candidate engagement and employer support workflows.
The implementation emphasized chat session management, canned responses, and agent transfer workflows common to Chatbots and Conversational AI, with session logs and transcripts retained for follow up and quality review. Salesforce Chat was configured to present context aware greetings, queue management, and automation of frequent inquiries, enabling handoff to human agents when needed. Functional configuration focused on conversational routing, scripted responses, and chat lifecycle controls.
Operational ownership rested with customer support and recruiting operations, with the rollout scoped to the corporate website channel and agent teams responsible for monitoring and response. Governance included scripted conversation templates, agent routing policies, and ongoing review of chat interactions for escalation and training, driving process refinement across recruiting and support functions.
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ZipRecruiter Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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ZipRecruiter Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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ZipRecruiter eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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ZipRecruiter CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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ZipRecruiter PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2023 | 2023 |
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ZipRecruiter IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2026 | 2026 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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ZipRecruiter CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2024 | 2024 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at ZipRecruiter
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Inside Sales | VP | Sales | |
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Chief Business Officer | CXO | Finance | |
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Senior Vice President of Sales | VP | Sales | |
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VP, Sales Operations | VP | Sales | |
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Chief Operating Officer | CXO | Finance | |
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Vice President, Operations | VP | Operations | |
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CoFounder and CEO | CXO | Finance | |
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Director of Human Resources | Director | HR | |
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SVP, Human Resources | VP | HR | |
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Chief Financial Officer | CXO | Finance | |
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Chief Marketing Officer | CXO | Marketing | |
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Chief Product Officer | CXO | Finance | |
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Senior Manager, Accounting | Manager | Finance | |
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Director, Finance | Director | Finance | |
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Vice President & Head of Global Talent Acquisition | VP | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Director of People Operations | Director | HR | |
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Head of People Strategy & Analytics | Director | HR | |
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Apps Being Evaluated by ZipRecruiter Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ZipRecruiter IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ZipRecruiter digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ZipRecruiter Technographics
ZipRecruiter is a Professional Services organization based in United States,
with around 1000 employees and annual revenues of $474.0 million.
ZipRecruiter operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Sterling Background Check and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, BackGround Screening and Chatbots and Conversational AI.
ZipRecruiter has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Sterling Talent Solutions and Salesforce.
ZipRecruiter recently adopted applications including
Amazon Elastic Load Balancing (ELB) in 2026, ZipRecruiter JobBoard in 2024 and Cloudflare CDN in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ZipRecruiter’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ZipRecruiter’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ZipRecruiter technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.