AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Zone Medical Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP Financial Management n/a 2024 2024
Payment Processing ERP Financial Management 2024 2024
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopify Legacy Shopify POS Point Of Sale ERP Services and Operations n/a 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Coax Legacy Coax Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024 Zone Medical implemented Coax on their website. The deployment uses Coax as a Chatbots and Conversational AI solution embedded via a client side JavaScript widget on the public site, delivering conversational engagement and lead capture for the Australia based medical manufacturing company. Configuration emphasized conversational flows, intent recognition, FAQ automation, and scripted lead qualification, configured through the Coax management console to author dialogues, set routing rules, and capture structured contact data. The Coax application processes user sessions in the vendor hosted runtime where natural language understanding, session state management, and fallback logic are executed. Integrations are limited to website embedding and in conversation routing the system records contact details for follow up, no other third party integrations are specified. Operational scope centers on customer facing functions, specifically sales inquiry handling and basic support triage, with content management and conversational governance owned by sales or customer service staff. Governance is oriented around conversation script review cycles and versioned updates inside Coax, with escalation workflows designed to surface qualified leads to internal channels such as email or phone. The implementation positions Coax as the primary Chatbots and Conversational AI touchpoint on Zone Medicals site and centralizes conversational governance within business stakeholders.
Chatbots and Conversational AI AI-Powered Application 2019 2019
Chatbots and Conversational AI AI-Powered Application 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2023 2023
eCommerce eCommerce 2024 2024
Product Review Management eCommerce 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2022 2022
Customer Experience CRM 2021 2021
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2023 2023
Marketing Automation CRM 2024 2024
Tag Management CRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2023 2023
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2023 2023
IT Decision Makers and Key Stakeholders at Zone Medical
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Zone Medical Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Zone Medical Technographics

Zone Medical is a Manufacturing organization based in Australia, with around 20 employees and annual revenues of $2.0 million.

Zone Medical operates a diverse technology stack with applications such as Apple Pay, Shopify POS and Coax, covering areas like Payment Processing, Point Of Sale and Chatbots and Conversational AI.

Zone Medical has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, Shopify and Coax.

Zone Medical recently adopted applications including Apple Pay in 2024, Google Pay in 2024 and Shopify POS in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Zone Medical’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Zone Medical’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Zone Medical technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.