San Jose, 95118, CA,
United States
Zone24x7 Technographics
Zone24x7 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zone24x7 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 270 Zone24x7 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zone24x7 has purchased the following applications: UKG FMSI Performance Analytics (ex Kronos FMSI Performance Analytics) for Workforce Analytics in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zone24x7 is running and its propensity to invest more and deepen its relationship with UKG , Google , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zone24x7 revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zone24x7 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zone24x7 Tech Stack and Enterprise Applications
Zone24x7 HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG FMSI Performance Analytics (ex Kronos FMSI Performance Analytics) | Workforce Analytics | HCM | n/a | 2018 | 2018 |
In 2018, Zone24x7 implemented UKG FMSI Performance Analytics (ex Kronos FMSI Performance Analytics) to deliver Workforce Analytics for its banking engagements. The Kronos FMSI system project followed an Agile Scrum methodology and focused on instrumenting analytics and reporting capabilities aligned to workforce performance and compliance in the banking domain.
The implementation concentrated on configuring core Workforce Analytics capabilities including aggregated time and attendance data modeling, KPI dashboards, operational reporting, schedule adherence analysis, and labor cost visibility. Deployment workstreams emphasized iterative configuration cycles, data ingestion and aggregation pipelines from timekeeping sources, dashboard configuration for operations and HR stakeholders, and access controls calibrated for operational and HR functions.
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Zone24x7 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Zone24x7 implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. Google Workspace (Formerly Google G-Suite) was provisioned organization wide to provide email, calendar, document collaboration, and cloud storage to support internal teams and client engagement.
Configuration leveraged the Google Workspace admin console to manage user accounts, groups, domain policies, and security settings, while enabling shared drives and collaborative document editing for project teams. Functional capabilities implemented align with Collaboration practices, including centralized email, calendaring, document creation and versioning, and permissions based access control. Workflows emphasized real time co authoring and shared drive organization to streamline knowledge work.
Operational scope covered Zone24x7 professional services functions in the United States, consolidating internal communication and client facing collaboration under a single suite. Governance practices included account provisioning workflows, group based access management, and administrative controls for data sharing and retention consistent with Collaboration application standards. The deployment is visible on the company website and positions Google Workspace (Formerly Google G-Suite) as the central Collaboration platform for business productivity.
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Zone24x7 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023 Zone24x7 deployed Zoominfo Platform as an Account Based Marketing solution. The implementation is anchored on the company website where Zoominfo Platform is instrumented to capture visitor signals and identify accounts in real time. Zone24x7 is a professional services firm with approximately 270 employees, and the deployment supports its commercial sales and marketing activities.
Configuration work emphasized account and contact enrichment, intent signal capture, audience segmentation, and orchestration of ABM workflows. Zoominfo Platform was set up to append firmographic and technographic attributes to inbound website interactions, enabling targeted content personalization and priority account lists. These configurations reflect core Account Based Marketing functional modules for targeting, segmentation, and profile enrichment.
Operationally the enriched data flows into Zone24x7 sales and marketing processes to support lead qualification, account prioritization, and campaign orchestration on the website. Ownership for the solution sits with marketing operations and demand generation, with sales teams consuming prioritized account profiles for outreach. The deployment focuses on web instrumentation first to validate account signals before extending enrichment into broader engagement workflows.
Governance centered on data quality controls, consent and privacy considerations, and standardized ABM playbooks to ensure consistent routing and campaign logic during rollout. Rollout sequencing prioritized live website capture and enrichment, followed by staged integration into marketing workflows and sales engagement processes. The implementation positions Zoominfo Platform as the primary Account Based Marketing engine for Zone24x7’s demand generation and sales enablement efforts.
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CRM | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Zone24x7 ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Zone24x7 PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Zone24x7 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Zone24x7 CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Zone24x7
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| No data found | ||||||
Apps Being Evaluated by Zone24x7 Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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