St. George, 84770, UT,
United States
Zonos Technographics
Zonos Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zonos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Zonos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zonos has purchased the following applications: Stripe Payments for Payment Processing in 2016, BambooHR ATS for Applicant Tracking System in 2021, Process Street Platform for Business Process Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zonos is running and its propensity to invest more and deepen its relationship with Stripe , BambooHR , Process Street or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zonos revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zonos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zonos Tech Stack and Enterprise Applications
Zonos ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2016 | 2016 |
In 2016 Zonos implemented Stripe Payments on its website. Zonos integrated Stripe Payments as its Payment Processing solution to handle online card acceptance and customer-facing checkout flows delivered through the corporate site.
The implementation leveraged Stripe Payments web checkout and API capabilities, including hosted payment pages, client-side tokenization, and server-side payment capture to reduce card data exposure. Configuration focused on embedding the Stripe Payments checkout experience into Zonos web pages, instrumenting payment form integration and server endpoints for authorization and settlement.
Operational scope covered e-commerce transactions initiated through the Zonos website, impacting commerce, finance, and customer service workflows that manage order payment validation and dispute routing. The Stripe Payments deployment supported transaction lifecycle management including authorization, capture, and chargeback processes aligned to Zonos operational responsibilities.
Governance emphasized payment controls, token management, and reconciliation processes to align Stripe Payments transaction records with internal financial procedures. The implementation followed standard Payment Processing practices for PCI compliance readiness and centralized monitoring of payment events through Stripe Payments.
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Zonos HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BambooHR | Legacy | BambooHR ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Zonos implemented BambooHR ATS as its Applicant Tracking System. The deployment is surfaced on Zonos's website career pages to collect applications and establish an end-to-end recruiting intake for the 120 employee professional services firm, placing BambooHR ATS at the center of external job posting and candidate capture.
BambooHR ATS was configured for job requisition publishing, online application intake, applicant tracking, candidate status workflows, and resume parsing, aligning with standard Applicant Tracking System capabilities. Configuration centered on career site integration and form-level fields to capture applicant data directly into BambooHR ATS, enabling automated intake and initial candidate staging.
Operational ownership rests with HR and hiring managers who use BambooHR ATS to centralize candidate records, coordinate interview scheduling, and record screening outcomes. The platform supports structured recruiting workflows that originate from the website and proceed through defined stages inside BambooHR ATS to maintain candidate visibility and workflow consistency.
Governance emphasized HR-led process changes to route website applicants into BambooHR ATS for consistent tracking and compliance, with hiring managers assigned to review and progress candidates within the system. Zonos uses BambooHR ATS Applicant Tracking System for its talent acquisition and recruiting function.
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Zonos ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Process Street | Legacy | Process Street Platform | Business Process Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 Zonos implemented the Process Street Platform to redesign and automate its customer onboarding workflows for international e-commerce integrations. The initiative used the Process Street Platform within a Business Process Management approach to centralize onboarding procedures and to increase visibility into implementation progress for US based operations.
The implementation configured reusable onboarding templates and task level automation to orchestrate the sequence of integration activities required for international e-commerce connections, embedding documents and videos directly into task steps to provide contextual guidance. Task assignments, conditional logic driven checklists, and automated handoffs were used to enforce standard operating procedures across implementation and customer success teams while preserving step level auditability and progress tracking.
Governance focused on standardized workflow templates and checklist enforcement to improve consistency of complex integrations, with a rollout scoped to US operations and customer onboarding processes. The overhaul reduced onboarding and implementation time by ~40 percent while streamlining complex integrations and improving the customer experience.
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Zonos AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Zonos Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Collaboration | Collaboration |
|
2019 | 2019 |
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Collaboration | Collaboration |
|
2018 | 2018 |
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Zonos eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2019 | 2019 |
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Zonos CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Customer Experience | CRM |
|
2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
|
2018 | 2018 |
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Zonos PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Transactional Email | PaaS |
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2018 | 2018 |
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Zonos IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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Zonos CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Zonos
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Customer Success Manager | Manager | Customer Service | ||||
| Team Lead, Customer Success | Manager | Customer Service | ||||
| Founder & CEO | CXO | Finance |
Apps Being Evaluated by Zonos Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||