AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Zonos Tech Stack and Enterprise Applications

Zonos ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP n/a 2016 2016
In 2016 Zonos implemented Stripe Payments on its website. Zonos integrated Stripe Payments as its Payment Processing solution to handle online card acceptance and customer-facing checkout flows delivered through the corporate site. The implementation leveraged Stripe Payments web checkout and API capabilities, including hosted payment pages, client-side tokenization, and server-side payment capture to reduce card data exposure. Configuration focused on embedding the Stripe Payments checkout experience into Zonos web pages, instrumenting payment form integration and server endpoints for authorization and settlement. Operational scope covered e-commerce transactions initiated through the Zonos website, impacting commerce, finance, and customer service workflows that manage order payment validation and dispute routing. The Stripe Payments deployment supported transaction lifecycle management including authorization, capture, and chargeback processes aligned to Zonos operational responsibilities. Governance emphasized payment controls, token management, and reconciliation processes to align Stripe Payments transaction records with internal financial procedures. The implementation followed standard Payment Processing practices for PCI compliance readiness and centralized monitoring of payment events through Stripe Payments.
Zonos HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BambooHR Legacy BambooHR ATS Applicant Tracking System HCM n/a 2021 2021
In 2021, Zonos implemented BambooHR ATS as its Applicant Tracking System. The deployment is surfaced on Zonos's website career pages to collect applications and establish an end-to-end recruiting intake for the 120 employee professional services firm, placing BambooHR ATS at the center of external job posting and candidate capture. BambooHR ATS was configured for job requisition publishing, online application intake, applicant tracking, candidate status workflows, and resume parsing, aligning with standard Applicant Tracking System capabilities. Configuration centered on career site integration and form-level fields to capture applicant data directly into BambooHR ATS, enabling automated intake and initial candidate staging. Operational ownership rests with HR and hiring managers who use BambooHR ATS to centralize candidate records, coordinate interview scheduling, and record screening outcomes. The platform supports structured recruiting workflows that originate from the website and proceed through defined stages inside BambooHR ATS to maintain candidate visibility and workflow consistency. Governance emphasized HR-led process changes to route website applicants into BambooHR ATS for consistent tracking and compliance, with hiring managers assigned to review and progress candidates within the system. Zonos uses BambooHR ATS Applicant Tracking System for its talent acquisition and recruiting function.
Zonos ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Process Street Legacy Process Street Platform Business Process Management ERP Services and Operations n/a 2024 2024
In 2024 Zonos implemented the Process Street Platform to redesign and automate its customer onboarding workflows for international e-commerce integrations. The initiative used the Process Street Platform within a Business Process Management approach to centralize onboarding procedures and to increase visibility into implementation progress for US based operations. The implementation configured reusable onboarding templates and task level automation to orchestrate the sequence of integration activities required for international e-commerce connections, embedding documents and videos directly into task steps to provide contextual guidance. Task assignments, conditional logic driven checklists, and automated handoffs were used to enforce standard operating procedures across implementation and customer success teams while preserving step level auditability and progress tracking. Governance focused on standardized workflow templates and checklist enforcement to improve consistency of complex integrations, with a rollout scoped to US operations and customer onboarding processes. The overhaul reduced onboarding and implementation time by ~40 percent while streamlining complex integrations and improving the customer experience.
Zonos AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2018 2018
Zonos Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2018 2018
Zonos eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
Zonos CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sales Engagement CRM 2018 2018
Zonos PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Zonos IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Cloud Storage IaaS 2018 2018
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Zonos CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Web Gateways (SWG) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Zonos

First Name Last Name Title Function Department Email Phone
Customer Success Manager Manager Customer Service
Team Lead, Customer Success Manager Customer Service
Founder & CEO CXO Finance

Apps Being Evaluated by Zonos Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zonos IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zonos digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Zonos Technographics
Zonos is a Professional Services organization based in United States, with around 120 employees and annual revenues of $15.0 million.
Zonos operates a diverse technology stack with applications such as Stripe Payments, BambooHR ATS and Process Street Platform, covering areas like Payment Processing, Applicant Tracking System and Business Process Management.
Zonos has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, BambooHR and Process Street.
Zonos recently adopted applications including Process Street Platform in 2024, BambooHR ATS in 2021 and Hotjar in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zonos’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Zonos’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zonos technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.