Zoro.com
500 W Madison St # 4000,
Chicago, 60661, IL,
United States
Chicago, 60661, IL,
United States
1 855-289-9676
Retail
Zoro.com Technographics
Zoro.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zoro.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Zoro.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zoro.com has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zoro.com is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , CyberSource, Visa company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zoro.com revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zoro.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zoro.com Tech Stack and Enterprise Applications
Zoro.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Zoro.com implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment centralized core financial modules including general ledger, accounts payable, accounts receivable, fixed assets management, and financial reporting to standardize accounting ledgers and period close processes. Oracle NetSuite ERP was configured to support multi-entity accounting workflows and a structured chart of accounts aligned to retail merchandise financial flows.
The deployment architecture emphasized a cloud native SaaS delivery model with role based access controls and configurable approval workflows for procure to pay and order to cash sequences. Operational scope focused on Finance and Accounting departments across the United States, with configuration of period close automation and internal audit trails to enforce financial governance. Change management concentrated on redefining close procedures, permissions governance, and financial reporting schedules to align organizational processes with the ERP Financial implementation.
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Payment Processing | ERP |
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2016 | 2016 |
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Payment Processing | ERP |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP |
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2017 | 2017 |
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Zoro.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Zoro.com implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment supports the company’s approximately 600 employees in the United States and serves as the centralized suite for corporate communication, scheduling, and content collaboration.
The Google Workspace (Formerly Google G-Suite) implementation encompasses core Collaboration modules including Gmail for enterprise email, Calendar for scheduling, Google Drive for cloud file storage, Docs and Sheets for real time document and spreadsheet collaboration, and Google Meet for video conferencing, all administered through the Google Admin console. Configuration work focused on shared drives, group based access controls, organization wide templates for document workflows, and standard collaboration settings to enable cross team editing and version control.
Signals from Zoro.com’s website indicate Google Workspace components are embedded in the company’s operational toolset and support cross functional use by IT, marketing, customer support, and HR for internal collaboration and document workflows. Administrative capabilities such as user provisioning, group management, access policy enforcement, and basic device management are provided by the Admin console and are used to govern identity and access across the Collaboration environment.
Governance is organized around centralized administration in Google Workspace, with domain level policy controls, group provisioning and content sharing rules to standardize onboarding and collaboration processes. Zoro.com Google Workspace (Formerly Google G-Suite) Collaboration supports email, scheduling, document collaboration and conferencing as core functions across the business.
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Zoro.com Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Zoro.com deployed DocuSign eSignature as its Digital Signing solution on the company website. The DocuSign eSignature implementation is embedded into web flows to capture legally binding signatures for customer facing order confirmations, account agreements, and supplier forms. The deployment uses template driven envelope creation and embedded signing to present signing sessions directly in the web browser.
Operational coverage is focused on ecommerce and procurement touchpoints on Zoro.com, supporting both external customers and internal teams that require signed authorizations. Governance includes standardized signing templates and audit trail capture to maintain signature provenance and compliance for web based agreements. The implementation is centered on DocuSign eSignature as the Digital Signing layer integrated into Zoro.com website signing workflows and document lifecycle orchestration.
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Zoro.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Information Management | eCommerce |
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2019 | 2019 |
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Zoro.com SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2020 | 2020 |
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Zoro.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Zoro.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Zoro.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Zoro.com CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Zoro.com
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Zoro.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zoro.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zoro.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Zoro.com Technographics
Zoro.com is a Retail organization based in United States,
with around 600 employees and annual revenues of $230.0 million.
Zoro.com operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Google Workspace (Formerly Google G-Suite) and DocuSign eSignature,
covering areas like ERP Financial, Collaboration and Digital Signing.
Zoro.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Google and DocuSign.
Zoro.com recently adopted applications including
commercetools Commerce in 2023, DocuSign eSignature in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zoro.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zoro.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zoro.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.