AI Buyer Insights:

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

ZTO Express (Cayman) Inc.
Location
Building One,
Shanghai, 201708,
China
Website
https://www.zto.com/
Phone
1 866-980-2818
Artw industry
Transportation
Employee
Revenue

ZTO Express (Cayman) Inc. Technographics

ZTO Express (Cayman) Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by ZTO Express (Cayman) Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23865 ZTO Express (Cayman) Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that ZTO Express (Cayman) Inc. has purchased the following applications: Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022, Alibaba Cloud DirectMail for Transactional Email in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems ZTO Express (Cayman) Inc. is running and its propensity to invest more and deepen its relationship with Salesforce , Alibaba , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing ZTO Express (Cayman) Inc. revenues, which have grown to $5.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ZTO Express (Cayman) Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

ZTO Express (Cayman) Inc. Tech Stack and Enterprise Applications

ZTO Express (Cayman) Inc. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM n/a 2022 2022
In 2022, ZTO Express (Cayman) Inc. deployed Salesforce Sales Cloud as a web-facing CRM on its public site. The implementation places Salesforce Sales Cloud squarely in the Sales Automation,CRM,Sales Engagement category to capture, qualify, and manage prospects generated via the website. The deployment emphasizes standard Sales Cloud modules including lead capture and routing, contact and account management, opportunity and pipeline management, activity tracking, and reporting dashboards. Salesforce Sales Cloud was configured to support sales engagement workflows such as templated outreach, task sequencing, and opportunity stage governance to align web-originated inquiries with sales stages. Integration work centers on embedding website lead capture endpoints that feed records directly into Salesforce Sales Cloud, enabling automated lead creation and assignment from the public site. Operational coverage focuses on commercial and sales functions responsible for customer acquisition and order intake, consolidating website traffic into a single CRM record stream for downstream follow up. Governance was implemented through standardized pipeline stages, ownership rules, and centralized dashboarding for sales operations to enforce consistent follow up and reporting. The implementation narrative documents a centralized, website-integrated Salesforce Sales Cloud deployment supporting sales engagement and account management workflows without additional named system integrations.
ZTO Express (Cayman) Inc. PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Alibaba Legacy Alibaba Cloud DirectMail Transactional Email PaaS n/a 2019 2019
In 2019, ZTO Express (Cayman) Inc. implemented Alibaba Cloud DirectMail to provide Transactional Email services on its website. The deployment is focused on website-driven transactional messaging, linking web application events to outbound email flows for customer interactions. Alibaba Cloud DirectMail is used as the primary Transactional Email engine that executes programmatic sends from the site. The implementation configures Alibaba Cloud DirectMail with standard transactional capabilities including API and SMTP send endpoints, template management, delivery and bounce handling, and send tracking, enabling the website to generate templated notifications and account related alerts. Integration scope centers on the ZTO web front end and application backend, where application events trigger DirectMail workflows and template selection. Operationally the setup emphasizes automated email orchestration tied to website workflows, with governance aligned to application release cycles and template change controls through the web development pipeline.
ZTO Express (Cayman) Inc. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2017 2017
In 2017, ZTO Express (Cayman) Inc. deployed Microsoft Azure Cloud Services to host and operate its public-facing website infrastructure. The Microsoft Azure Cloud Services deployment delivers Application Hosting and Computing Services to run the company's website and associated web application workloads. The implementation used cloud compute and platform capabilities to host web front-end and application tiers, object storage for static assets, and scalable load balancing to absorb variable traffic. Automated provisioning and monitoring were instrumented to support operations, with standard cloud controls for identity, network segmentation, and access management applied to web infrastructure. Operational ownership is centered in the company's web operations and central IT teams, with staged production cutover on the website and governance through centralized change control and monitoring processes. ZTO Express (Cayman) Inc. Microsoft Azure Cloud Services Application Hosting and Computing Services relationship centralizes hosting and compute for website operations and web infrastructure management.
Container Service IaaS 2019 2020
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at ZTO Express (Cayman) Inc.

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by ZTO Express (Cayman) Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ZTO Express (Cayman) Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ZTO Express (Cayman) Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ZTO Express (Cayman) Inc. Technographics
ZTO Express (Cayman) Inc. is a Transportation organization based in China, with around 23865 employees and annual revenues of $5.01 billion.
ZTO Express (Cayman) Inc. operates a diverse technology stack with applications such as Salesforce Sales Cloud, Alibaba Cloud DirectMail and Microsoft Azure Cloud Services, covering areas like Sales Automation, CRM, Sales Engagement, Transactional Email and Application Hosting and Computing Services.
ZTO Express (Cayman) Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Alibaba and Microsoft.
ZTO Express (Cayman) Inc. recently adopted applications including Salesforce Sales Cloud in 2022, Quantil CDN360 in 2021 and Alibaba Cloud DirectMail in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ZTO Express (Cayman) Inc.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ZTO Express (Cayman) Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ZTO Express (Cayman) Inc. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.