AI Buyer Insights:

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Zuk Tech Stack and Enterprise Applications

Zuk CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atende Simples Legacy Atende Simples Platform Call Center CRM n/a 2019 2019
In 2019, Zukerman Leilões contracted the Atende Simples Platform to modernize and scale telephone-based customer service and auction support across Brazil. The Atende Simples Platform was deployed as a cloud contact center solution to centralize telephony operations and automated attendant workflows for auction events and customer inquiries. This implementation positioned Atende Simples Platform as the Call Center backbone for Zukerman Leilões, supporting agent workspaces and inbound voice interactions for auction operations and post sale service. The deployment delivered telephony and URA functions through Atende Simples and integrated the platform with Zendesk to synchronize ticketing and agent workflows. Functional capabilities implemented included automated attendant and IVR style routing, queue management and call session handling, and agent desktop synchronization with Zendesk for unified case handling. Configuration emphasized voice-first workflows typical of Call Center environments, with scripting and routing rules aligned to auction event peaks and customer service queues. Operational coverage focused on Brazil and targeted the customer service and auction operations teams, moving telephone intake and auction support onto a centralized platform. Governance centered on coordinating auction event schedules with contact center routing and aligning agent ticketing processes within Zendesk to support follow up and case escalation. Vendor case reporting states the 2019 deployment delivered a 96.8 percent reduction in TME, a 76.2 percent reduction in TMA, and elimination of missed calls, with telephony and URA functions provided by Atende Simples.
Zuk CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy reCAPTCHA Application Security (AppSec) CyberSecurity n/a 2017 2017

IT Decision Makers and Key Stakeholders at Zuk

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Zuk Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zuk IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zuk digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Zuk Technographics
Zuk is a Construction and Real Estate organization based in Brazil, with around 190 employees and annual revenues of $48.0 million.
Zuk operates a diverse technology stack with applications such as Atende Simples Platform and reCAPTCHA, covering areas like Call Center and Application Security (AppSec).
Zuk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Atende Simples and Google.
Zuk recently adopted applications including Atende Simples Platform in 2019 and reCAPTCHA in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zuk’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Zuk’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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