Zurich Zoo
Zürichbergstrasse 221,
Zurich, 8044,
Switzerland
Zurich, 8044,
Switzerland
41 44 254 25 00
Leisure and Hospitality
Zurich Zoo Technographics
Zurich Zoo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zurich Zoo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Zurich Zoo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zurich Zoo has purchased the following applications: Gartenmann Nimfox for ERP Financial in 2021, Gartenmann Practice Desktop for Medical Practice Management in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zurich Zoo is running and its propensity to invest more and deepen its relationship with Gartenmann Software , ELCA , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zurich Zoo revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zurich Zoo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zurich Zoo Tech Stack and Enterprise Applications
Zurich Zoo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gartenmann Software | Legacy | Gartenmann Nimfox | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021, Zurich Zoo implemented Gartenmann Nimfox as its ERP Financial application to support visitor and membership administration, billing, and core finance functions across its Swiss operations. The deployment aligns Gartenmann Nimfox with ERP Financial responsibilities including membership account management, ticketing-related billing workflows, accounts receivable processing, and general ledger activities, reflecting the functional scope noted on the vendor reference list.
The implementation narrative indicates centralization of visitor and member records within Gartenmann Nimfox, configuring financial modules to orchestrate billing and revenue capture across admissions, membership services, and finance teams. Specific module selections and go-live dates are inferred from Gartenmann Software's client reference listing rather than a published case study, so the described module coverage and rollout sequencing reflect typical ERP Financial configuration patterns for leisure and hospitality operators in Switzerland.
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Zurich Zoo ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gartenmann Software | Legacy | Gartenmann Practice Desktop | Medical Practice Management | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Zurich Zoo is listed by Gartenmann Software as a customer and is inferred to have implemented Gartenmann Practice Desktop. Gartenmann Practice Desktop is a Medical Practice Management application referenced by the vendor as being used in organisational and administrative areas within Switzerland, which links the company, the application, and the Medical Practice Management category to CRM and ERP adjacent functions.
The inferred implementation profile emphasizes Medical Practice Management capabilities consistent with the category, including appointment scheduling, clinical documentation and billing alongside administrative CRM workflows, with Gartenmann Practice Desktop configured to centralize organisational records and administrative processes. The vendor reference indicates process-level integration with CRM and ERP oriented workflows rather than naming specific third party systems, so the deployment narrative centers on internal administrative and organisational coverage within Switzerland and on aligning practice management modules to existing administrative processes.
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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Zurich Zoo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Zurich Zoo implemented Microsoft 365 to provide enterprise Collaboration capabilities for its approximately 200 employees based in Switzerland. The deployment established a cloud-hosted Microsoft 365 tenant as the primary Collaboration platform, centralizing core productivity and communication tools for staff and administrative functions.
The implementation of Microsoft 365 included standard Collaboration modules such as Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for personal file storage, and Microsoft Teams for messaging and meetings. Microsoft 365 is referenced on the Zurich Zoo public website, indicating public-facing content or embedded Office artifacts are surfaced from the Microsoft 365 environment.
Identity and access control were aligned with Microsoft 365 identity services, consolidating user accounts and role-based access across Exchange, SharePoint, OneDrive, and Teams. The operational scope covered cross-functional staff workflows, enabling document collaboration, internal communications, and coordinated scheduling tied to Conservation, Guest Services, and administrative operations.
Governance practices focused on centralized access policies, site taxonomy for SharePoint content management, and lifecycle controls consistent with Collaboration deployments, supporting consistent content ownership and permissions. Zurich Zoo Microsoft 365 Collaboration is articulated as the primary platform for internal communications and document collaboration, with tenant-level administration and content governance in place to manage ongoing operations.
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Zurich Zoo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Zurich Zoo CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Zurich Zoo Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Access Control System | Physical Security |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Zurich Zoo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Zurich Zoo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zurich Zoo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zurich Zoo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Zurich Zoo Technographics
Zurich Zoo is a Leisure and Hospitality organization based in Switzerland,
with around 200 employees and annual revenues of $20.0 million.
Zurich Zoo operates a diverse technology stack with applications such as
Gartenmann Nimfox, Gartenmann Practice Desktop and Microsoft 365,
covering areas like ERP Financial, Medical Practice Management and Collaboration.
Zurich Zoo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Gartenmann Software and Microsoft.
Zurich Zoo recently adopted applications including
Gartenmann Nimfox in 2021, ELCA Secutix S-360 in 2018 and dormakaba Kaba exos 9300 in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zurich Zoo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zurich Zoo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zurich Zoo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.